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Technical account manager Jobs in Sunnyvale, CA

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Technical account manager • sunnyvale ca

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Technical Account Manager

Super Micro ComputerSan Jose, CA, United States
$107,766.00 yearly
Full-time

The Technical Account Manager (TAM) is responsible for post-sales ownership and success of assigned Small and Medium Business (SMB) customer accounts.Acting as the primary point of contact and esca... Show more

User Identity, Access Operations & Account Recovery Technical Program Manager

US Tech SolutionsSunnyvale, CA, United States
Full-time

The Account Access, Account Health, and Identity Operations team ensures a seamless user experience across account journeysfrom sign-in and password recovery to account health improvements and iden... Show more

Account Manager

BrightViewSan Jose, CA, United States
Full-time

The Best Teams are Created and Maintained Here.The Account Manager serves as the primary point of contact for.This role is responsible for overseeing field operations.Identify and pursue opportunit... Show more

Technical Account Manager, Cloud Platform

GoogleSunnyvale, CA, United States
Full-time

Technical Account Manager, Cloud Platform.The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud.Our products are ... Show more

Account Manager

Wilson Sonsini Goodrich & RosatiPalo Alto, CA, United States
$102,000.00 yearly
Full-time

Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide.We represent companies at every stage of development, from entrepreneurial start-ups... Show more

Staff Technical Account Manager

ThoughtSpotMountain View, California, United States, 94041
Full-time
Quick Apply

Proactive Technical Partnership.Serve as the primary technical point of contact for assigned Strategic and Enterprise accounts, building trusted advisor relationships with customer technical stakeh... Show more

Account Manager / Technical Manager (7277)

TSMCSan Jose, CA, United States
$123,500.00 yearly
Full-time

Account Manager / Technical Manager.This position serves as a primary interface between TSMC and one of our leading U.The Account Manager (or Technical Manager) will drive technical and business co... Show more

Account Manager

Advantest CorporationSan Jose, CA, United States
Full-time

Candidate must provide sales leadership in a territory to continuously maximize growth, revenue and profit while making the most efficient use of resources.Minimum of 10 years of combined experienc... Show more

Technical Account Manager

MindlanceSan Jose, CA
Full-time

Be a central point of contact while ensuring high levels of customer satisfaction.Maintain regular communication with external and internal teams, managing expectations.Engage with Director and VP-... Show more

Account Manager

Allied UniversalSunnyvale, CA, United States
$95,000.00 yearly
Full-time

Allied Universal is hiring an Account Manager.As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you prot... Show more

Staff, Technical Account Manager (Tax)

IntuitMountain View, CA, United States
Full-time

Staff Customer Experience Professional.Join the Data, Growth and Experiences (DGX) team as a Staff Customer Experience professional focusing on technical account management for data connectivity in... Show more

Account Manager

Renesas ElectronicsSan Jose, CALIFORNIA, United States
$130,000.00 yearly
Full-time

Renesas is a global leader in semiconductor solutions that power intelligent systems shaping the future.From AI-enabled edge devices and industrial automation to Humanoid Robotics, Physical AI, aut... Show more

Account Manager

TradeJobsWorkforce95103 San Jose, CA, US
Full-time

As an Account Manager, you will be responsible for providing growth on current accounts, including: Grow Revenue and Achieve Profit goals on assigned accounts.Respond to customer inquiries via pho... Show more

 • Promoted

Account Manager

BrightView LandscapesSan Jose, CA, US
Full-time

The Best Teams are Created and Maintained Here.The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that pro... Show more

Sales Account Manager

UlineSan Jose, CA, US
Full-time

San Jose, California Sales Account Manager Pay from $80,000 to $110,000 per year Uline, a name millions of businesses across North America know and trust, is looking for an experienced Sales Accoun... Show more

 • Promoted

Sr. Technical Account Manager - US East Region

DataVisorMountain View, CA, United States
Full-time

Senior Technical Account Manager (TAM).DataVisor is the world's leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in the industry.With an open SaaS platfo... Show more

Cloud Technical Account Manager, ES - NAMER - US-ISV

Amazon Web Services, Inc.Mountain View, California, USA
Full-time

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments.Customers innovate with AWS Professional Services, upskill wi... Show more

Account Manager

StmicroelectronicsSanta Clara, CA, United States
$151,200.00 yearly
Full-time

STMicroelectronics Data Center and Cloud Infrastructure Account Manager.At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, busine... Show more

Technical Account Manager - xLake: Data & AI Platform

AcceldataCampbell, CA, United States
Full-time

Our Technical Account Managers are customer-facing technical advisors and architects who own long-term customer success and value realization for Acceldata's strategic enterprise accounts.Our TAMs ... Show more

Account Manager

KBM HogueSan Jose, CA, United States
Full-time

The Account Manager is responsible for owning client relationships and supporting the successful delivery of projects from pursuit through closeout.Serving as the primary point of contact for assig... Show more

Technical Account Manager

Technical Account Manager

Super Micro ComputerSan Jose, CA, United States
30+ days ago
Salary
$107,766.00 yearly
Job type
  • Full-time
Job description

Technical Account Manager

The Technical Account Manager (TAM) is responsible for post-sales ownership and success of assigned Small and Medium Business (SMB) customer accounts. Acting as the primary point of contact and escalation, the TAM partners closely with engineering, sales, and cross-functional teams to ensure timely resolution of issues and a seamless customer experience. This role requires a balance of strong technical acumenparticularly in server technologiesand exceptional customer engagement skills. The ideal candidate is a proactive problem solver, trusted advisor, and customer advocate who thrives in a fast-paced, high-impact environment.

Essential Duties and Responsibilities: Includes the following essential duties and responsibilities (other duties may also be assigned):

  • Serve as the primary escalation point and trusted advisor for assigned SMB customers
  • Collaborate with engineering, sales, RMA, and production teams to drive issue resolution and customer success
  • Lead customer onboarding, including introduction to service programs and ongoing operational reviews
  • Proactively monitor account health to ensure timely case progress and prevent service gaps
  • Manage multiple customer accounts simultaneously, ensuring high-quality engagement and follow-through
  • Drive resolution of complex technical issues by coordinating with internal engineering teams
  • Develop and maintain technical documentation to support training for service-desk and field engineers
  • Coordinate and support onsite integration activities as needed
  • Manage and prioritize customer escalations, ensuring clear communication and accountability
  • Travel as needed (up to 10%)

Qualifications:

  • Bachelor's degree (preferred) or equivalent experience in a technical field
  • 5+ years of experience in customer-facing roles (Technical Account Management, Customer Success, or Support Engineering)
  • Proven ability to manage multiple customer accounts while maintaining high levels of satisfaction and engagement
  • Demonstrated success in driving issue resolution and influencing positive customer outcomes
  • Strong interpersonal and communication skills, with the ability to engage both technical and non-technical stakeholders
  • Solid understanding of x86-based server platforms and infrastructure
  • Strong troubleshooting and problem-solving skills in complex technical environments
  • Ability to work effectively under pressure and manage urgent, high-priority escalations
  • Experience with Linux and virtualization technologies is a plus
  • Detail-oriented, highly organized, and dependable
  • Fluent in English (written and verbal)
  • Ability to lift 40 lbs. and safely handle heavier equipment using a team lift ("buddy system")

Salary Range $107,766 - $122,086 The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.