Technical account manager Jobs in USA

Title: Technical Account Manager

Location: Milpitas, Ca

OVERVIEW: LITEON designs and manufactures power supplies, keyboards, ODDs, racks, enclosures, and liquid cooling for a variety of customers in the server, storage, networking, and consumer spaces. With headquarters in Taipei, Taiwan, and branch offices in the United States, LITEON is looking for a creative, best-in-class professional who will thrive in a fast-paced, highly technical environment. The successful candidate will have exceptional communication, leadership, and teamwork skills and will be unafraid of stretching their talents in a dynamic organization where respect and knowledge are far more important than reporting structure. Collaboration with colleagues at all levels will be key to this person’s success at LITEON.

ABOUT THE ROLE:

The Technical Account Manager (TAM) is hands-on and responsible for driving LITEON relationships at the specified strategic account. The primary focus will be on power supplies, liquid cooling, and mechanical enclosures/racks. This person owns the relationship with engineering at the strategic account on behalf of LITEON.

JOB DUTIES AND RESPONSIBILITIES:

• Drive sales growth and consistently exceed revenue budgets.
• Conduct quarterly business reviews with Account management, reviewing direction and road mapping.
• Track monthly reporting attainment to KPI’s once established.
• Identify and develop opportunities for all LITEON business units.
• Analyze customer needs and collaborate with management to develop effective strategies.
• Build strong customer relationships and a comprehensive understanding to influence hierarchy, product, and business roadmaps, vendor selection processes, decision-making criteria, and competitive awareness.
• Foster a customer-centric mindset, focusing on long-term partnerships.

QUALIFICATIONS:

• Bachelor’s Degree in Business Administration (or equivalent experience).
• At least 5 years of related or equivalent experience in the AI Server industry in a Sales Account Manager role.
• Strong time-management and organization skills for coordinating multiple initiatives, priorities, and implementations of new technology and products into very complex projects.
• Ability to identify issues, obtain relevant information, analyze and compare data from different sources, and identify alternative solutions.
• Interprets and seeks information, uses independent reasoning to diagnose the root cause of situations or issues, identifies and tests solutions, and thinks beyond what is typical or customary.
• Strong written and oral communication skills in English with the ability to effectively collaborate with management and engineering.
• Ability to manage resources, monitor activities, and assess risks and quality issues associated with the program/project.
• Language Skill: Bilingual in English/Mandarin is a plus, aligned with business needs.
• Flexibility to work some evening hours as needed.
• Proficient in Microsoft Office, including Word, Excel, Outlook, Teams, PowerPoint, and/or other applications to streamline communication and complete tasks.

Benefits

As a full-time employee, you'll have access to LITEON’s comprehensive benefits package, which includes medical, dental, vision, 401(k), and paid time off in compliance with US labor requirements.

Additional Details

LITEON is committed to equal opportunities for all qualified individuals, and we welcome a diverse range of applicants.

Please note that the responsibilities and duties of the position may change with or without notice, and we are committed to providing reasonable accommodation for individuals with disabilities to perform their essential functions.