Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
Leading ongoing reviews of business processes and developing optimization strategies.
Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
Continuous upskilling of user platforms to support and in some cases administer updates within the system (configuration, tables, administration)
Conducting meetings and presentations to share ideas and findings.
Performing requirements analysis.
Documenting and communicating the results of your efforts.
Effectively communicating your insights and plans to cross-functional team members and management.
Performing user acceptance testing.
Working closely with the Product Owner ensuring the team is focused on the right priorities
Creating and developing user stories and maintaining the backlog
Managing competing priorities.
Monitoring deliverables and ensuring timely completion of projects.
Develop proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook) and AGILE tools (JIRA, MIRO)
Required Qualifications
Ability to influence and negotiate with key decision makers
Agile mindset
Requirement documentation
Process flow diagrams
Organized & Detail Oriented
Data analysis & integration
Preferred Qualifications
Experience working in an AGILE environment.
Experience with AGILE tool
BA / BS in CS, Information Systems or Information management or Systems design
Life and Disability experience
Group Insurance experience a plus
Knowledge of SQL, Databases and Analytical / Reporting tools such as PowerBI / Tableau a plus
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.