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Technical assistant Jobs in Birmingham, AL

Last updated: 21 hours ago
  • Promoted
Technical Product Specialist

Technical Product Specialist

Teleperformance-Turbo TaxBirmingham, AL, US
Full-time
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive ...Show moreLast updated: 1 day ago
  • Promoted
Technical Sales Engineer

Technical Sales Engineer

TalntBirmingham, AL, United States
Full-time
We are a dynamic company focused on providing specialized products for industries such as nuclear power medical facilities pharmaceuticals and the specialty lead parts market.Our team is committed ...Show moreLast updated: 2 days ago
  • Promoted
TECHNICAL MEDIA PRODUCER - WBRC

TECHNICAL MEDIA PRODUCER - WBRC

Gray TelevisionBirmingham, AL, United States
Full-time
Gray Media is a leading media company that owns and operates high-quality stations in 113 television markets that collectively reach 36 percent of US television households.We constantly strive for ...Show moreLast updated: 1 day ago
Mainframe Technical Consultant

Mainframe Technical Consultant

Broadcom Inc.USA, AL Remote
$84,000.00–$135,000.00 yearly
Remote
Full-time
If you are a first time user, please create your candidate login account before you apply for a job.If you already have a Candidate Account, please Sign-In before you apply.An individual with hands...Show moreLast updated: 30+ days ago
Technical Project Manager

Technical Project Manager

DeloitteBirmingham, Alabama, US
$102,750.00–$171,250.00 yearly
The Human Capital Offering Portfolio focuses on helping organizations manage and improve their performance through their most important asset : their people. To stay in front, organizations need to h...Show moreLast updated: 30+ days ago
  • Promoted
Technical Architect

Technical Architect

VirtualVocationsBirmingham, Alabama, United States
Full-time
A company is looking for a Technical Architect.Key ResponsibilitiesDevelop and deploy machine learning models in production environmentsUtilize Azure Open AI, Python, and AI / ML technologies to crea...Show moreLast updated: 14 days ago
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Technical Commercial Solar Designer

Technical Commercial Solar Designer

ZipRecruiterBirmingham, AL, United States
Full-time
Job Opportunity : Junior Solar PV, EV, and LED Design Engineer\n\nAre you passionate about shaping the future of sustainable energy solutions? We're seeking a dynamic individual to join our team as ...Show moreLast updated: 1 day ago
  • Promoted
TECHNICAL PRINCIPAL PROJECT ENGINEER

TECHNICAL PRINCIPAL PROJECT ENGINEER

American Honda Motor Co.AL, United States
Full-time
This position is not eligible for sponsorship •.What Makes a Honda, is Who makes a Honda.Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills...Show moreLast updated: 2 days ago
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Technical Writer - Architecture / Construction

Technical Writer - Architecture / Construction

Insight GlobalBirmingham, AL, United States
Full-time
Knowledge of building codes, architectural and structural systems, and material standards.Knowledge of construction industry drawing standards and requirements. Strong understanding of AIA documents...Show moreLast updated: 4 days ago
  • New!
Technical Support Specialist

Technical Support Specialist

DenkenSolutions IncBirmingham, AL, Alabama, USA
Full-time
Arial,Helvetica,sans-serif;"> Currently, we are looking for talented resources for one of our listed clients.If interested please reply to me with your updated resume or feel free to reach o...Show moreLast updated: 21 hours ago
Technical Content Creator

Technical Content Creator

Hibbett Sports, Birmingham, AL
Full-time
Store Support CenterLE_301 Hibbett Retail, Inc.Develop and Design Technical Training : .Create and design advanced training content, including training materials, eLearning modules, guides, user manu...Show moreLast updated: 1 day ago
Technical Services Engineer

Technical Services Engineer

DaxkoBirmingham, AL
Join our team as a Technical Services Engineer, where you'll tackle daily inbound cases, diagnose issues, and resolve or escalate as needed. As the key communicator between Customer Success, Profess...Show moreLast updated: 30+ days ago
  • Promoted
Technical Specialist

Technical Specialist

The E GroupBirmingham, AL, US
Full-time
Job Title : Technical Support Specialist (Energy Management Systems) (Level 1, 2 or 3).Location : Birmingham, AL 35203.Immediate W2 contract position available in Birmingham, AL.This position is part...Show moreLast updated: 1 day ago
Technical Writer

Technical Writer

Longs Human Resource ServicesAlabama
$47,840.00 yearly
Order : 26904 Order Type : DirectHire.Major Job Responsibilities / Duties : .Create Assembly Control documents (Assembly Control Statics [ACS], Assembly Methods [AM]). Create and update internal and cust...Show moreLast updated: 30+ days ago
  • Promoted
Senior Technical Product Owner

Senior Technical Product Owner

RxBenefits, Inc.Birmingham, AL, US
$120,000.00–$135,000.00 yearly
Full-time
The primary purpose is to implement high quality solutions that drive business value in RxBenefits growing business strategies. This is an exciting opportunity for a technical professional that can ...Show moreLast updated: 7 days ago
Technical Project Manager

Technical Project Manager

Artech LLCBirmingham, AL
Full-time
Job Title : Technical Project Manager.Job Description : Technology Technical Project Manager.Lead and manage technical projects from initiation to completion, ensuring they are delivered on time, wit...Show moreLast updated: 30+ days ago
Technical Service Advisor

Technical Service Advisor

Baker DistributingBirmingham, AL, US
Quick Apply
Job Summary A Technical Advisor will provide superior support to the HVAC dealer, therefore supporting our Sales Team’s efforts in growing premier distributor.Support will be provided b...Show moreLast updated: 30+ days ago
  • Promoted
Technical Recruiter

Technical Recruiter

NSCBirmingham, AL, United States
Full-time
Do you enjoy working with people? Do you like getting paid for the effort you put forth? Come join our team at NSC Technologies!. As a member of the NSC Recruiting Team, you will work alongside othe...Show moreLast updated: 22 days ago
Technical Lead

Technical Lead

HCLTechAlabama , USA
$55.00 hourly
Title : Electrical Power Systems Design.Understand the System requirements and reliability requirements Perform Reliability Prediction using Parts count Parts stress method.Good understanding on sta...Show moreLast updated: 30+ days ago
Technical Lead / QC

Technical Lead / QC

827 Saudi FLSmidth CoMIN,Khobar,Al
Full-time
Do you want to make a difference in the world and contribute to a sustainable future?.We believe we can develop the technology and gain the know-how to make a difference. It’s a big responsibility, ...Show moreLast updated: 2 days ago
Technical Product Specialist

Technical Product Specialist

Teleperformance-Turbo TaxBirmingham, AL, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Gig Description

GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.

  • Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program

Experience / Skills

TEAM / LEADERSHIP SKILLS :

  • You demonstrate a sincere desire for a quality customer experience
  • You have a team player attitude
  • You promote a positive work environment
  • You thrive in a fast-paced environment and handle change well
  • You have a collaborative approach to problem solving and like sharing feedback
  • You understand the value of your individual impact on the team and company's success
  • TECHNICAL / FUNCTIONAL SKILLS :

  • You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone
  • Computer skills :  You exhibit an intermediate level of knowledge in the relevant operating systems and software environment
  • You have experience with software troubleshooting abilities
  • You know how to modify your communication style to meet customer needs and tone
  • You possess customer service skills
  • You are able to simplify and communicate complex ideas to customers
  • You have the ability to diffuse situations with angry customers
  • You are comfortable in a training environment that includes watching self-paced training module videos
  • You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts
  • You are willing to step-in as needed including answering questions from customers via chat
  • ANALYTICAL SKILLS :

  • You are able to research, analyze and determine an appropriate course of action in a variety of situations
  • You can solve complex problems while exercising good judgment
  • You have critical thinking and problem solving skills
  • ORGANIZATIONAL SKILLS :

  • You demonstrate initiative and the ability to multitask.
  • You work well under pressure of meeting team productivity goals.
  • Successful candidates must be willing to meet service level and contact per hour commitments.
  • You understand and accept schedule adherence in a call center environment
  • You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue
  • KNOWLEDGE / BACKGROUND EXPERIENCE :

  • You are a High School graduate
  • Preferably, you have basic knowledge of tax laws and tax concepts
  • Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary
  • BEHAVIORAL COMPETENCIES

  • You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.
  • You are comfortable being on camera with your customers and understand the value of humanizing the interaction
  • You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships
  • You demonstrate a positive / understanding attitude in the face of difficult or challenging customer interactions
  • You possess active listening skills and know how to ask probing questions to arrive at answers quicker
  • Operating Hours

  • Operating Hours : 8am to midnight EST ; Monday to Sunday
  • Required Minimum Hours : 30 hours per week
  • Peak Period :
  • April 9th , 10th, 11th, 12th, 13th, 14th : 8am-midnight EST / EDT
  • April 15, 2025 : 8am-3am EST / EDT
  • 5 Turbo Bonus Boost per hour.
  • Applicable to all hours worked from April 9th to 15th.
  • Service Providers (SPs) must meet the required minimum of 30 hours per week.
  • Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th
  • These times may be revised periodically based on business needs
  • MINIMUM HOURS TO BE WORKED EACH WEEK

    You must work a minimum of 30 hours each week on all schedules

    Mandatory Requirements

  • Must reside in the USA
  • Must have passed background check and pass tech check in order to attend certification.
  • Must be on camera during certification.
  • Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.
  • Service Provider (SP) must have the following Hardware Requirements.
  • Windows Computer (Mac and Chromebooks are not permitted)
  • Windows 10 or 11
  • AMD or Intel Core Series (I3-I9)
  • At least 8gb of RAM
  • Webcam
  • Wired Mouse
  • USB Headset
  • Wired Internet Connection
  • Conflict of Interest

  • Cannot hold Gigs with Column Tax or any Intuit Vendors
  • Training Information

    Duration

    20 Hours

    Price

    79.99 USD

    Course Details