Technical assistant Jobs in Norfolk, VA

Job Summary A Technical Analyst analyzes technical information and aligns it to the business strategies and procedures in meeting project goals. They monitor technical system errors and provide immediate resolutions to ensure an efficient and smooth flow of operations. They provide documented software design, development, implementation and operations expertise to the customer. This role focuses on technical requirements gathering, design documentation, and quality assurance. Handle special projects as needed, assist in implementing or developing systems to capture business operation information. The Technical Systems Analyst is expected to grow their knowledge of the key functional areas of the application to better understand the needs of the customer and user community. As with any position, additional expectations exist. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), staying focused on the assigned tasks, and completing other tasks as assigned. ResponsibilitiesWork with customers, stakeholders, and product owners to define requirements / acceptance criteria and respond to requested changes Develop and deliver requirements documentation, user interface mockups, user documentation, training, and test scripts Work with other team members to refine design and implementation details and peer review work products Support the development, deployment, testing & quality assurance process according to the principles of the Scaled Agile Framework (SAFe) Provide end-user application support as needed Operate effectively and independently within a large team Contribute to process improvement Act as a liaison and provide technical support during business process meetings and events Manage and prioritize multiple assignments while ensuring technical accuracy and timely delivery for all work products Perform other duties as assigned Basic Qualifications US Citizenship Must have an active DOD Secret Clearance Must have Level 1 or higher IAT Certification (A+ CE, Security+, CCNA-Security, CND, Network+ CE, SSCP) BS degree in Computer Science, Physical Sciences, Mathematics, Psychology (NOTE : acceptable only if degree included courses in “Human Systems Interface (HSI)” and “Human Factors Engineering (HFE)” Strong analytical and problem-solving skills Proficient computer skills and ability to use word processing tools, i.e. Microsoft Office If applicable : If you are or have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered Preferred Qualifications Minimum Six (6) years of experience in application of software development processes, technical specifications development, process analysis and design, technical problem solving, and analytical / logical thinking Demonstrated experience with DoD C41SR, maintenance, logistics, or business systems preferred but will consider other relevant industry experience supporting complex solutions as approved by the COR Demonstrated experience and knowledge executing Agile software methodologies and principles Demonstrated experience using reporting, design, test automation, configuration management, and / or software development collaboration tools UX / UI experience or background is a plus Demonstrated excellent organizational, written and verbal communication skills to include the ability to interact effectively with stakeholders, technical staff and management across all levels Company Summary Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include : medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team. VSolvit LLC is an Equal Opportunity / Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.