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Technical communicator Jobs in Kansas City, MO

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Technical communicator • kansas city mo

Last updated: 4 days ago
  • Promoted
Technical Support Analyst

Technical Support Analyst

WellSkyOverland Park, KS, United States
Full-time
The Technical Support Analyst is responsible for providing technical support to WellSky clients.The scope of this job includes the timely resolution of user issues by defining technical problems an...Show moreLast updated: 4 days ago
Technical Sales Specialist

Technical Sales Specialist

Fairbanks ScalesOverland Park, KS, USA
Full-time
Quick Apply
This position will help maximize the market share and profitability of the Fairbanks Scales product lines.Estimates project costs, consults, and provides timely and effective communication during a...Show moreLast updated: 30+ days ago
  • Promoted
Technical Specialist

Technical Specialist

AppleLeawood, KS, United States
Full-time
Apple Retail is where the best of Apple comes together.We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared res...Show moreLast updated: 30+ days ago
Technical Support Engineer

Technical Support Engineer

ThriveOverland Park, Kansas, United States
Full-time
MUST BE LOCATED IN OVERLAND, KS AREA • •.Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Ma...Show moreLast updated: 30+ days ago
Technical Support Specialist

Technical Support Specialist

Titan Protection and Consulting, Inc.Overland Park, KS, USA
Full-time
Quick Apply
Under the general direction of the Systems Administrator, the Technical Support Specialist provides basic installation service for clients, responds and resolves basic client inquiries, configures ...Show moreLast updated: 30+ days ago
  • Promoted
Manager, Technical Services

Manager, Technical Services

CatalentKansas City, MO, US
Full-time
CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives.Catalent is dedicated to delivering unparalleled service to pharma, biotech, and...Show moreLast updated: 30+ days ago
  • Promoted
Bomb Technical

Bomb Technical

U.S. NavyMission, KS, US
Full-time +1
To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.Americans live for fireworks on the Fourth of July. The other 364 days of the year, Explosive Ordnance Disposal (...Show moreLast updated: 10 days ago
  • Promoted
Technical Specialist

Technical Specialist

Commerce BankKansas City, MO, United States
Full-time
Building a career here is more than just steps on a ladder.It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken c...Show moreLast updated: 30+ days ago
  • Promoted
NetSuite Technical Manager

NetSuite Technical Manager

AccentureOverland Park, KS, United States
Full-time
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we...Show moreLast updated: 4 days ago
  • Promoted
Senior Technical Representative

Senior Technical Representative

TA InstrumentsKansas City, MO, United States
Full-time
Senior Technical Representative.TA Instruments is looking to hire an enthusiastic Technical Sales Engineer to direct sales of our world-class analytical instruments. This person will be based of out...Show moreLast updated: 30+ days ago
  • Promoted
Technical Escalation Analyst

Technical Escalation Analyst

MenloKansas City, MO, United States
Full-time
Become an integral part of Menlo's dynamic team as a Technical Escalation Analyst.You will play a crucial role in ensuring the smooth resolution of complex technical issues and customer concerns.Yo...Show moreLast updated: 30+ days ago
  • Promoted
Technical Paralegal - eDiscovery

Technical Paralegal - eDiscovery

T-Mobile USA, Inc.Overland Park, KS, United States
Full-time +1
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...Show moreLast updated: 30+ days ago
Technical Sales Representative

Technical Sales Representative

GpacOverland Park, KS, United States
Full-time
Technical Sales Representative.Join a team with over 50 years of leadership in the HVAC industry, built on innovation, quality, and customer satisfaction. Develop relationships with prospective clie...Show moreLast updated: 6 days ago
  • Promoted
TECHNICAL SERVICES MANAGER

TECHNICAL SERVICES MANAGER

FortrexKansas City, MO, US
Full-time
If these words resonate, then consider our Technical Services Manager as the position for you.In this role, you will implement and maintain Food Safety and Safety programs within multiple USDA and ...Show moreLast updated: 10 days ago
  • Promoted
Technical Manager

Technical Manager

J.M. SmuckerKansas City, MO, US
Full-time
The Maintenance Manager is responsible for the leadership, development, and support of our Maintenance resources and systems. Location : Topeka, KS manufacturing plant.Work Arrangements : 100% on-site...Show moreLast updated: 30+ days ago
  • Promoted
Technical Sales Representative

Technical Sales Representative

EcolabKansas City, MO, US
Full-time
Technical Sales Representative.As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource.Nalco Water...Show moreLast updated: 30+ days ago
  • Promoted
Senior Technical Representative

Senior Technical Representative

WatersKansas City, MO, United States
Full-time
Senior Technical Representative.TA Instruments is looking to hire an enthusiastic Technical Sales Engineer to direct sales of our world-class analytical instruments. This person will be based of out...Show moreLast updated: 30+ days ago
  • Promoted
Technical Account Manager

Technical Account Manager

RelativityKansas City, MO, United States
Full-time
TheTechnical Account Management Teamproactively supportsour customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products.As a member o...Show moreLast updated: 30+ days ago
  • Promoted
Technical Sales Representative

Technical Sales Representative

RenishawKansas City, KS, US
Full-time
Technical Sales Representative.Renishaw is a global technology company with core skills in precision measurement, position and motion control, industrial automation, and calibration systems.We are ...Show moreLast updated: 10 days ago
People also ask
Technical Support Analyst

Technical Support Analyst

WellSkyOverland Park, KS, United States
4 days ago
Job type
  • Full-time
Job description

The Technical Support Analyst is responsible for providing technical support to WellSky clients. The scope of this job includes the timely resolution of user issues by defining technical problems and working with engineering teams to test, validate, and resolve issues as appropriate through SQL.

This opening is with our Personal Care Support team. If the details below sound like you, we invite you to apply today and join us in shaping the future of healthcare!

Key Responsibilities :

  • Review, troubleshoot, and document escalated application technical issues.
  • Assist engineering and quality assurance teams to identify, debug, test, and resolve client-facing application issues.
  • Document Salesforce cases to accurately reflect complete investigation steps taken with resulting outcomes, next steps, and resolutions while including details of all client communications.
  • Escalate and document unresolved issues as required and maintain ownership of issue through resolution.
  • Ensure required response time and resolution times are met.
  • Perform other job duties as assigned.

Required Qualifications :

  • Bachelor's Degree or equivalent work experience
  • At least 2-4 years relevant work experience
  • Preferred Qualifications :

  • Experience supporting web-based software applications or healthcare software
  • Proficiency in writing SQL queries and working with Salesforce or Confluence
  • Prior customer service experience in a technical environment
  • Job Expectations :

  • Willing to work additional or irregular hours as needed
  • Must work in accordance with applicable security policies and procedures to safeguard company and client information
  • Must be able to sit and view a computer screen for extended periods of time
  • #LI-Onsite

    WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

    WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

    Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

    Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky :

  • Excellent medical, dental, and vision benefits
  • Mental health benefits through TelaDoc
  • Prescription drug coverage
  • Generous paid time off, plus 13 paid holidays
  • Paid parental leave
  • 100% vested 401(K) retirement plans
  • Educational assistance up to $2500 per year