Technical communicator Jobs in Nampa, ID

Scentsy is looking for a Technical Programmer Analyst to research, define, develop, and diagnose system workflows and troubleshoot issues and defects. The Technical Programmer Analyst acts as a key member of a team that is focused on deploying innovative technology solutions for a wide range of end-users.

Click here to see what we're all about and learn more about us!

What You Will Do :

• Identify, triage, troubleshoot, and fix system issues
• Define technical system requirements, collaborating with other teams as needed
• Respond to and escalate critical issues where appropriate
• Provide status updates and resolutions to IT leadership
• Prioritize reported defects and route issues to the appropriate resources for resolution
• Create SQL (Structured Query Language) scripts to correct identified data issues that cannot be corrected by the existing applications
• Analyze root cause factors with investigative system tools, including reading code, that prevent production systems and processes from being highly reliable, accurate, and efficient
• Identify patterns in repeating system issues and escalate unresolved problems promptly and effectively while communicating patterns clearly and effectively with IT leadership
• Participate in daily stand-ups by verifying ticket progress and resolving questions or concerns from the development community
• Exhibit knowledge of project management methodologies, milestones, and deliverable management within an Agile and Sprint framework

What We're Looking For :

At Scentsy, we’re all about being our authentic selves and embracing our differences, and we’d love to hear from you. We take pride in being an Equal Opportunity employer and celebrate a culture based on simplicity, authenticity, and generosity. So, if you’re excited about this opportunity and think you can bring something awesome to the team, don’t hold back – please apply, and let’s see what we can do together!