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Technical Jobs in Honolulu, HI

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Technical • honolulu hi

Last updated: 1 day ago

Technical Helpdesk

SAICHonolulu, HI, US
$40,001.00–$80,000.00 yearly
Full-time +1

US Army's Army Enterprise Service Desk (AESD).Tier 1) and answers queries by telephone or self-service ticket in support of customer computer hardware, software, network, system/application access,... Show more

Parts Technical Specialist

Servco PacificHonolulu
$56,600.00 yearly
Full-time

The Parts Technical Specialist serves as Servco Parts Center’s technical resource for automotive parts, accessories, parts applicability, and emerging vehicle technologies.This role is responsible ... Show more

Supervisory Aviation Technical System Specialist

Department of TransportationHonolulu, HI, United States
Full-time

Directs work of subordinate employees at the organizational unit level.Work includes routine project/program tasks based on established policies, procedures, and guidelines.Managerial duties affect... Show more

Senior Technical PM Support Jobs

Clearance JobsHonolulu, HI, United States
Full-time

As a Senior Technical PM Support you will support customer interests within HQ United States Indo-Pacific Command (INDOPACOM) and Pacific Air Forces (PACAF).As the lead support contractor for the o... Show more

Remote Technical writing Expert - Data Labelling

WorkadaKaneohe, Hawaii, us
Remote
Full-time

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

Technical Accounting & Reporting SEC Reporting Operate Senior Manager

DeloitteHonolulu, HI, United States
Full-time

We are seeking an experienced Senior Manager to lead delivery, drive quality, and serve as a trusted advisor to clients navigating the public company Securities and Exchange Commission (SEC) report... Show more

Project Developer I - Oahu

Hawaiian ElectricPearl City, HI, United States
Full-time

We recognize our competitive advantage -- our people.We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued... Show more

Project Manager I/II/Sr - AI

AhtnaAiea, HI, United States
$92,707.00–$114,493.00 yearly
Full-time

Provide overall project management direction on a wide variety of construction and environmental projects.Personal initiative and critical thinking skills will be essential to complete job duties w... Show more

IT Project Coordination and Technical Support Manager (full-time, remote; preference U.S. and

Sustainable Fisheries PartnershipHonolulu, Hawaii, United States of America
Remote
Full-time

If you have a broad command of .IT support services and IT project coordination, this position will empower you to contribute in a meaningful way and make a difference in important ocean conse... Show more

Senior Systems Engineer - Oahu, HI

Caliola Engineering, LLCHalawa, HI, USA
$140,000.00–$235,000.00 yearly
Full-time
Quick Apply

Senior Systems EngineerCity/State: Oahu, HI USAType and Schedule: Full-Time, Salary/Exempt.Annualized Salary Range: $140,000.About Us:Caliola is an award-winning woman-owned small business that is ... Show more

Senior Associate/Job Captain (Architecture)

MKThinkHonolulu, Hawaii, United States
Full-time

MKThink is a future-forward design firm grounded in spatial intelligence and dedicated to “build less, solve more.Our data-informed solutions improve human performance at less operational, env... Show more

Supervisory Aviation Technical System Specialist

US Government JobsHonolulu, HI, United States
Full-time

Supervisory Aviation Technical Systems Specialist.Serves as a Supervisory Aviation Technical Systems Specialist for the Technical Operations service area organizations.Reports directly to the Techn... Show more

Remote Technical writing Expert - Data Labelling

WorkadaHonolulu, Hawaii, us
Remote
Full-time

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

Senior Knowledge Management and Portal Integration Lead

VG SystemsFort Shafter, HI, United States
Full-time

Senior Knowledge Management And Portal Integration Lead.The Senior Knowledge Management and Portal Integration Lead is a senior, hands-on technical and delivery role supporting the design, configur... Show more

Vice President Environmental Energy Technical Director

WSPHonolulu, HI, United States
Full-time

Vice President, Environmental Energy Technical Director.WSP USA is initiating a search for a Vice President, Environmental Energy Technical Director to join our South Mountain Earth and Environment... Show more

Remote Technical writing Expert - Data Labelling

WorkadaAiea, Hawaii, us
Remote
Full-time

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

Remote Technical writing Expert - Data Labelling

WorkadaAhuimanu, Hawaii, us
Remote
Full-time

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

Operations Manager (Mgr Project Management 1) 28206

HII Mission Technologies divisionJbphh, HI, United States
Full-time

Operations Manager (Mgr Project Management 1) 28206.HII's Mission Technologies division is seeking an Operations Manager to support underwater systems, logistics coordination, maintenance activitie... Show more

Project Analysts

ManTechAiea, HI, United States
Full-time

Shape the future of defense with MANTECH! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions.Since 1968, we've been a trusted partner to the Department ... Show more

Remote Technical writing Expert - Data Labelling

WorkadaWaimalu, Hawaii, us
Remote
Full-time

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

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Technical Helpdesk

Technical Helpdesk

SAICHonolulu, HI, US
2 days ago
Salary
$40,001.00–$80,000.00 yearly
Job type
  • Full-time
  • Temporary
Job description

Description

SAIC is hiring for a Technical Helpdesk to support the US Army's Army Enterprise Service Desk (AESD) team in Honolulu, HI to resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of customer computer hardware, software, network, system/application access, and telecommunications systems.

NOTE: This is a hybrid remote opportunity. This Helpdesk operates 24/7/365 - shift is based on coverage needed.

This position can support ~$53k+ (dependent upon education and experience)

JOB DESCRIPTION:

  • Apply basic enterprise diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
  • Diagnose, identify, isolate, and analyze problems utilizing historical database records
  • Respond to customer support requests in a fast, efficient and friendly manner
  • Resolve customer incidents and requests if able or assign to higher tiers
  • Route calls to product line specialists, application, or system support specialists
  • Escalate complex problems to higher level of expertise within organization
  • Document all customer interactions within a ticketing system
  • Alert management to recurring problems and patterns of problems
  • Provide customers with a reference number for their incident/request

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

  • High School Diploma or GED and 0-1+ years of related experience with relevant certification
  • Familiar with Windows environment
  • Basic understanding of networking concepts and protocols
  • Experience with Microsoft Office Suite
  • Knowledge on how to query and tailor reports from a database
  • Strong Oral and written communication skills
  • Customer Service orientated

REQUIRED CLEARANCE:

  • Must be able to obtain a full Secret Clearance; Interim Secret required prior to start, SAIC will help to obtain
  • Must be a current US Citizen

REQUIRED CERTIFICATION:

  • Ability to obtain a DoD 8570 IAT Level I or higher certification, prior to start, such as A+CE, Network+ CE, Security+ CE, CASP+ CE, etc

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.