Technical manager Jobs in Chesapeake, VA

Are you technically inclined but prefer solving problems and working with people over writing code all day? Do you love breaking down complex ideas into actionable solutions? As a Technical Customer Success Manager, you'll combine technical problem-solving with customer relationship-building to help organizations maximize the value of our software.

This is not a pure coding role, but it's perfect for someone who enjoys working with technology, troubleshooting integrations, and helping customers succeed. You'll work alongside a Customer Success Relationship Manager (CSM) to guide customers through onboarding, design technical solutions tailored to their needs, and ensure long-term success.

You'll also gain hands-on experience with SQL, WordPress, APIs, Zapier, and Single Sign-On (SSO) while sharpening your skills in project management, consulting, and customer engagement.What You'll Do

• Be the technical expert : Work closely with Customer Success Relationship Managers to design and implement technical solutions for our customers.
• Solve real-world business problems : Translate customer needs into practical solutions using SQL integrations, automation tools (Zapier), and custom scripting.
• Guide customers through onboarding : Help new customers set up their accounts, configure integrations, and build dashboards in WordPress.
• Deliver training and best practices : Lead webinars, training sessions, and office hours to help customers maximize our platform.
• Collaborate cross-functionally : Work with Sales, Product, and Marketing teams to improve our offerings and better serve customers.

Who You Are

What You Bring

Required :

Preferred :

Hybrid Work Breakdown

Why Join Us?

Ready to bridge the gap between technology and customer success? Apply today!

LI-hybrid

Why Work For ClearPoint?

Interested?

Please read this posting carefully, visit our website, learn about us, and then apply. To be considered, please fill out the form and attach your resume. We needed someone yesterday, and we are excited to grow our team, so if you're a good fit, expect this process to move quickly.

Pre-Employment Background Checks

All offers of employment are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary and may include : Social Security Verification, Criminal History, Credit History, Personal and Professional References, social media, Prior Employment Verification, Educational Verification, and Motor Vehicle Records. ClearPoint reserves the right to modify this policy at any time without notice.

EEO Statement

ClearPoint Strategy provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or genetics. We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply.

Physical Requirements

This is sedentary work requiring typing and other and repetitive motions. Vocal communication is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels. Visual acuity is required for operation of a computer and for observing general surroundings and activities. The worker is not subject to adverse environmental conditions.