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Technical product manager Jobs in Birmingham, AL

Last updated: 1 day ago
  • Promoted
TECHNICAL PRODUCT SPECIALIST

TECHNICAL PRODUCT SPECIALIST

Teleperformance-Turbo TaxAL, United States
Full-time
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences...Show moreLast updated: 2 days ago
Technical Project Manager

Technical Project Manager

DeloitteBirmingham, Alabama, US
$102,750.00–$171,250.00 yearly
The Human Capital Offering Portfolio focuses on helping organizations manage and improve their performance through their most important asset : their people. To stay in front, organizations need to h...Show moreLast updated: 30+ days ago
  • Promoted
Project Manager, New Product Development

Project Manager, New Product Development

Royston PlantBessemer, AL, US
Full-time
We are seeking a highly skilled Project Manager to join our team at Southern Case Arts.As a Project Manager for New Product Development, you will be responsible for overseeing the development and l...Show moreLast updated: 6 days ago
Digital Product Manager

Digital Product Manager

Highmark HealthAL, Working at Home, Alabama
$146,000.00 yearly
Full-time
As a Digital Product Manager for My Highmark, a site for members to view claims, explore coverage, and find care, you'll play a pivotal role in representing the customer's voice throughout the prod...Show moreLast updated: 30+ days ago
Product Manager Senior

Product Manager Senior

PNC Bank NABrock , Birmingham
Full-time
Drives business and financial results through the selection, design, development and promotion of new and existing products or experiences utilizing traditional and emerging capabilities in technol...Show moreLast updated: 30+ days ago
Product Manager - Remote

Product Manager - Remote

ADEX CorporationBirmingham, AL
$51.00–$54.50 hourly
Remote
The consumer product marketing group is looking for a smart, self-starter to join our team! We are seeking an analytics expert to support customer retention, churn management, pricing & promotion p...Show moreLast updated: 30+ days ago
Product Manager I

Product Manager I

FISBirmingham, AL , United States of America
Experienced (relevant combo of work and education).Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions ...Show moreLast updated: 30+ days ago
  • Promoted
Senior Technical Product Owner

Senior Technical Product Owner

RxBenefits, Inc.Birmingham, AL, US
$120,000.00–$135,000.00 yearly
Full-time
The primary purpose is to implement high quality solutions that drive business value in RxBenefits growing business strategies. This is an exciting opportunity for a technical professional that can ...Show moreLast updated: 7 days ago
Technical Account Manager

Technical Account Manager

QualysAlabama
Full-time
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!.The Technical Account Manager (TAM) is responsible for actively driving and mana...Show moreLast updated: 30+ days ago
Technical Project Manager

Technical Project Manager

Artech LLCBirmingham, AL
Full-time
Job Title : Technical Project Manager.Job Description : Technology Technical Project Manager.Lead and manage technical projects from initiation to completion, ensuring they are delivered on time, wit...Show moreLast updated: 30+ days ago
  • Promoted
Product Management Group Manager

Product Management Group Manager

PNC Financial Services GroupBirmingham, AL, US
Full-time +1
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show moreLast updated: 1 day ago
  • Promoted
Senior Product Manager - SMB

Senior Product Manager - SMB

DaxkoBirmingham, AL, US
Full-time
Daxko powers health & wellness throughout the world.Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their...Show moreLast updated: 30+ days ago
Product Manager II

Product Manager II

LexisNexis Risk Solutions FL Inc. CompanyHome Based, Alabama
Remote
Full-time
The Product Manager II will own one or more Law Enforcement product feature(s) and lead project execution.Individuals in this role will immediately become part of a fast-paced, highly collaborative...Show moreLast updated: 30+ days ago
(Remote) Product Manager

(Remote) Product Manager

N. Harris Computer Corporation - CADAlabama, United States
Remote
Full-time
Join our Harris' dynamic Cognera team as a Software Product Manager and lead the development of innovative software solutions across three distinguished brands in the utilities sector.Your role wil...Show moreLast updated: 30+ days ago
Technical Sales Manager - Birmingham

Technical Sales Manager - Birmingham

James HardieBirmingham, AL, US
$70,000.00–$90,000.00 yearly
James Hardie Building Products Inc.North American leader in fiber cement home siding and exterior design solutions.Hardie® products offer long lasting beauty and endless design possibilities with t...Show moreLast updated: 14 days ago
Product Development Manager

Product Development Manager

C SpireBirmingham, AL, US
C Spire is seeking a New Product Development Manager - Home for our Product Development team.In this role, you will be responsible for supporting the company’s new product initiatives, which will h...Show moreLast updated: 30+ days ago
  • Promoted
Technical Product Manager

Technical Product Manager

VirtualVocationsBirmingham, Alabama, United States
Full-time
Technical Product Manager focused on computer vision and embedded systems.Key ResponsibilitiesDrive successful product development through collaboration among product managers and technical teamsAs...Show moreLast updated: 22 days ago
Product Integrity Technical Writer

Product Integrity Technical Writer

Autocar, LLCBirmingham, Alabama
Do you want to be a Product Integrity Technical Writer with us?.You will be responsible for supporting the business by providing technical documentation and preparing drawings from blueprints, desi...Show moreLast updated: 30+ days ago
Product Manager II

Product Manager II

Brasfield & GorrieBirmingham, Alabama
Responsibilities Our software development team develops line-of-business enterprise software solutions using agile methodologies. We focus heavily on integration and web-based development.We are see...Show moreLast updated: 30+ days ago
  • Promoted
Technical Recruiter

Technical Recruiter

NSCBirmingham, AL, United States
Full-time
Do you enjoy working with people? Do you like getting paid for the effort you put forth? Come join our team at NSC Technologies!. As a member of the NSC Recruiting Team, you will work alongside othe...Show moreLast updated: 22 days ago
TECHNICAL PRODUCT SPECIALIST

TECHNICAL PRODUCT SPECIALIST

Teleperformance-Turbo TaxAL, United States
2 days ago
Job type
  • Full-time
Job description

Gig Description

GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.

  • Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program

Experience / Skills

TEAM / LEADERSHIP SKILLS :

  • You demonstrate a sincere desire for a quality customer experience
  • You have a team player attitude
  • You promote a positive work environment
  • You thrive in a fast-paced environment and handle change well
  • You have a collaborative approach to problem solving and like sharing feedback
  • You understand the value of your individual impact on the team and company's success
  • TECHNICAL / FUNCTIONAL SKILLS :

  • You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone
  • Computer skills : You exhibit an intermediate level of knowledge in the relevant operating systems and software environment
  • You have experience with software troubleshooting abilities
  • You know how to modify your communication style to meet customer needs and tone
  • You possess customer service skills
  • You are able to simplify and communicate complex ideas to customers
  • You have the ability to diffuse situations with angry customers
  • You are comfortable in a training environment that includes watching self-paced training module videos
  • You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts
  • You are willing to step-in as needed including answering questions from customers via chat
  • ANALYTICAL SKILLS :

  • You are able to research, analyze and determine an appropriate course of action in a variety of situations
  • You can solve complex problems while exercising good judgment
  • You have critical thinking and problem solving skills
  • ORGANIZATIONAL SKILLS :

  • You demonstrate initiative and the ability to multitask.
  • You work well under pressure of meeting team productivity goals.
  • Successful candidates must be willing to meet service level and contact per hour commitments.
  • You understand and accept schedule adherence in a call center environment
  • You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue
  • KNOWLEDGE / BACKGROUND EXPERIENCE :

  • You are a High School graduate
  • Preferably, you have basic knowledge of tax laws and tax concepts
  • Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary
  • BEHAVIORAL COMPETENCIES

  • You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.
  • You are comfortable being on camera with your customers and understand the value of humanizing the interaction
  • You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships
  • You demonstrate a positive / understanding attitude in the face of difficult or challenging customer interactions
  • You possess active listening skills and know how to ask probing questions to arrive at answers quicker
  • Operating Hours

  • Operating Hours : 8am to midnight EST ; Monday to Sunday
  • Required Minimum Hours : 30 hours per week
  • Peak Period :
  • April 9th, 10th, 11th, 12th, 13th, 14th : 8am-midnight EST / EDT
  • April 15, 2025 : 8am-3am EST / EDT
  • 5 Turbo Bonus Boost per hour.
  • Applicable to all hours worked from April 9th to 15th.
  • Service Providers (SPs) must meet the required minimum of 30 hours per week.
  • Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th
  • These times may be revised periodically based on business needs
  • MINIMUM HOURS TO BE WORKED EACH WEEK

    You must work a minimum of 30 hours each week on all schedules

    Mandatory Requirements

  • Must reside in the USA
  • Must have passed background check and pass tech check in order to attend certification.
  • Must be on camera during certification.
  • Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.
  • Service Provider (SP) must have the following Hardware Requirements.
  • Windows Computer (Mac and Chromebooks are not permitted)
  • Windows 10 or 11
  • AMD or Intel Core Series (I3-I9)
  • At least 8gb of RAM
  • Webcam
  • Wired Mouse
  • USB Headset
  • Wired Internet Connection
  • Conflict of Interest

  • Cannot hold Gigs with Column Tax or any Intuit Vendors
  • Training Information

    Duration

    20 Hours

    Price

    79.99 USD

    Course Details