Technical services manager Jobs in Philadelphia, PA

Job Location : Philadelphia, PA (Onsite)

Job Description :

As a key member of the team, you will have the responsibilities of a technical program manager for driving on-time, high quality releases across a large number of devices. You would be responsible for the complete release management lifecycle, which includes scheduling, coordination, and management of releases on number of deployed devices. The position will require daily collaboration with Development, Field Triage and QA teams at different geographical location. You will assess and implement new tools, plugins, etc. that are vital to improve the software release engineering process. You will manage risks and resolve issues that affect release scope, schedule and quality.

Key responsibilities :

• Ensure stable / release branch builds are in good health daily.
• Provide test guidance to QA teams for the release targets and ensure targets are on track.
• Collaborate with Field Triage team to review the machine metrics for the key aspects of video, broadband, and voice related functionalities.
• Prioritize customer Call In Rate, Truck Roll, and performance related issues in the next release.
• Integrate target into release branch prior to official release build.
• Conduct post-deployment feature reviews to ensure features are doing well in the field.
• Maintain warehouse and factory images up-to-date with recent releases.
• Communicate release notes and plans to external stakeholders.

Requires Skills :

SCM Tools : Git, Gerrit, SVN

Languages : C , C++ & Linux

Scripting : Python & Shell script

JiRA plugins & Confluence

Build tools : Jenkins

Reporting Tools : Tableau & Splunk / Elk

Good to have :

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer :

About Capgemini Engineering

World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has more than 55,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defense, Naval, Automotive, Rail, Infrastructure & Transportation, Energy, Utilities & Chemicals, Life Sciences, Communications, Semiconductor & Electronics, Industrial & Consumer, Software & Internet.

Capgemini Engineering is an integral part of the Capgemini Group, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

Get the Future You Want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity / expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and / or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http : / / www.capgemini.com / resources / equal-employment-opportunity-is-the-law

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Applicants for employment in the US must have valid work authorization that does not now and / or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.