Field Trainer - Telecommunications
Job Locations
US-CA-Hayward
Requisition ID
2024-2232
Category (Portal Searching)
Training
Job Post Information
8 months ago(4 / 18 / 2024 3 : 05 PM)
Company Overview
Circet USA is the leading provider of Network Services in North America, and we're looking for talented professionals to join our team. We specialize in engineering and construction services delivering comprehensive solutions across Inside Plant, Outside Plant, and Wireless networks to meet the evolving infrastructure needs of our customers.
With nearly 50 years of industry experience, we work with major telecom service providers, MSOs, cloud service providers, and utilities. At Circet USA, you'll have the opportunity to make an impact by helping to create customized solutions that address our clients' unique challenges. If you're passionate about innovation and thrive in a dynamic environment, we'd love to hear from you.
Circet USA's benefits package includes the following :
Medical, Dental, and Vision insurance
Digital Health & Wellness SupportCritical Illness, Accident, & Hospital InsuranceShort-term & Long-term disabilityGroup term & Voluntary life insuranceFlexible Spending and Health Savings AccountsPaid Time Off & 401KCompany Discount WebsiteJob Summary and Responsibilities
The Field Trainer participates in the identification of training needs, development of new training materials, assessment of skills, as well as the delivery of training for all activities required to meet customer requirements. The primary objective of the Field Trainer will be to optimize customer satisfaction and profitability by ensuring all team members are trained and efficient at their job tasks and waste is removed from the operation.
Deliver various forms of training relating to telecommunications; ISP, OSP, WirelessOn-the-Job
This involves hands on training and evaluation of new field technicians.
Instructor-ledClassroomVirtualWork Site LocationCreate and assist in the development of training documents and the implementation of the training.Evaluates training materials for the purpose of implementing training activities that address identified training needs in accordance with Circet USA objectives and guidelines.Collaborates with a variety of internal and external stakeholders for the purpose of serving as a contact and resource in identifying employee training needs within Circet USA.Identify and complete skill assessment evaluations.Use data to effectively schedule and perform inspections that monitor whether :Workmanship conforms to applicable customer requirements per business unit
ISP - Central Offices, Data Centers, Customer Premises, etc...OSP - Industrial Buildings, Multiple Dwelling Units, Single Family Homes, Aerial, Burial, UndergroundWireless - Communications Structures, Rooftops, Huts, ShelterReview quality trends using Microsoft BI / Dashboards, similar tools, and create / adjust training.Facilitate and communicate appropriate resolution of findings and closure in all applicable internal and external systems.Lead root cause analysis efforts and mentor individuals in assigned region on corrective and preventative actions.Assists in developing procedures that reduce :Overproduction - more than customer needs or is willing to pay for (qty)Deviations from standards and / or regulationsTransportation of things - either physical or electronicDowntime or waiting due to upstream processInventory or human resources on handMotion - worksite set upProcessing - producing higher quality than requiredUnder-utilized talentPerforms other duties as requested by ManagerQualifications
QUALIFICATION REQUIREMENTS
Exhibit personal power and leadershipExhibit self-awarenessExhibit a tendency for continuing education and self-improvementExhibit enthusiasmand determinationExhibit industry awarenessExhibit intellectual curiosityExhibit exceptional organizational skillsExhibit a strong problem solving approachExhibit strong verbal and written communication skillsExhibit the ability to define problems, collect data, establish facts, and draw valid conclusionsEDUCATION and / or EXPERIENCE
High school diploma or equivalent, Technical degree preferred3+ years with field experienceProficiency in Microsoft Office programs / softwareDemonstrate proficient use of iOS and / or Android applicationsLANGUAGE SKILLS
Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.Work at heightsWork at depths, such as under raised floors, underground vaults, etc...Bend or twist the body into unusual positions while workingCoordinate body movements when using tools or equipmentMaintain balance while performing construction tasks while on a ladderReach with hands and arms, stoop, kneel, crouch or crawlReach and stretch to position equipment and fixtures while maintaining balanceUse hands and fingers to handle, feel, and / or manipulate small wires and objectsRegularly walk and perform physical tasks all day without becoming overly tiredRegularly lift and / or move up to 49 pounds; participate in group lifts for 50+ pounds. Carry objects weighing up to 49 pounds for short distances.Work shifts longer than eight hours in durationPush or pull heavy objects into position and apply muscular force quickly to objects and equipmentDistinguish between colorsWork in a noisy environmentTRAVEL
Willing to travel extensivelyMust have reliable transportation and the ability to transport minor job related tools and minor equipment to work locations.Circet USA is an Equal Opportunity Employer - M / F / Veteran / Disability / Sexual Orientation / Gender Identity
