Technical writer Jobs in Cincinnati, OH

Project Manager Non-Technical

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented team.

Job Title: Project Manager Non-Technical

Location: Cincinnati, OH (Remote)

Job Summary:

Responsible for all aspects of assigned non-technical projects. Projects may be focused on marketing, sales, finance/accounting, legal, business planning, business operations, customer service, or other non-technical subjects. Typically involves extensive interactions with cross-functional teams of various functional areas of the business.

Responsibilities:

• Coordinate variety of marketing projects from basic to complex fully integrated marketing programs.
• Collaborate with stakeholders to learn more about new project details, summarize essential info (i.e., objective, scope, expectations) and work with a cross-functional support team of copywriters, designers and videographers throughout the asset creation and deliverable process.
• Assist in leading kickoff and status meetings for complex projects and creating tickets for work to be performed.
• Create detailed schedules and set deadlines for various stages of a project or task.
• Monitor and manage the brand, creative and content team's tasks to ensure deadlines are met as well as reset stakeholder expectations when priorities change; manage workloads, adjusting assignments and deadlines; accordingly, manage capacity and resource planning.
• Give progress updates on existing projects, communicating any issues.
• Manage technology related to team process and project management: Jira, Raindrop and others as needed.

Qualifications:

• Minimum 1 year of hands-on experience administering Jira and Atlassian products.
• Strong understanding of Jira workflows, permission schemes, and project configurations.
• Experience with Jira automation, scripting.
• Excellent troubleshooting, analytical, and problem-solving skills.
• 2 years of marketing experience, preferably prior experience in a traffic manager or similar role.
• Strong project management, organizational and multitasking skills with the ability to work in a matrixed organization.
• Excellent verbal/written communications and people management skills.
• Additional skills required include time management, an eye for detail and problem-solving skills.

General Duties & Responsibilities:

• Plans and coordinates all aspects of non-technical projects from initiation through delivery.
• Manages project initiation activities that include identifying contractual obligations, client or business needs and goals, existing situation, necessary contacts, and access to existing information as needed.
• Ensures requirements for internal projects align to operational standards. Develop alternate requirements or document exceptions as appropriate.
• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.
• Identifies the resources needed for projects, defines and assigns major project roles.
• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope.
• Assigns and monitors work of project team, providing analytical support and direction.
• Manages project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved. Assists with problem resolution or risk mitigation as needed.
• May manage the integration of vendor/subcontractor tasks, and track and review vendor/subcontractor deliverables, if appropriate for the project.
• Serves as liaison between internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met.
• Delivers informational and decision-seeking presentations to business groups in client and/or in client organizations.
• Conduct project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement.
• May directly oversee employees assigned to manage specific project that have a distinct beginning and end. Selects, develops and evaluates personnel to ensure the efficient operation of the function.
• Identifies project management coordination gaps or areas for improvement, recommends and implements solutions.
• Some travel may be required.
• Performs additional related duties as assigned.

Educational Requirements:

• A bachelor's degree in business administration or the equivalent combination of education, training, and work experience.

General Knowledge, Skills & Abilities:

• Extensive knowledge of project management standards, processes, procedures and guidelines.
• Knowledge of the industry project management best practices (i.e., Project Management Body of Knowledge - PMBOK).
• Knowledge of standards relevant to the financial services industry (e.g., ISO, Six Sigma).
• Knowledge of financial services industry.
• Advanced skill in the use of project management software to manage projects (e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items databases, SLIM Estimate, Metrics and Control, Plan View, Platinum Process Continuum).
• Demonstrated skill in managing project budgets and timelines.
• Skill in the use of negotiation techniques to reach agreement when there are widely differing viewpoints.
• Excellent analysis, problem-solving, team, conflict management and time management skills.
• Excellent verbal and written communication skills.
• Ability to interact effectively with executive level clients.
• Ability to set clear expectations, manage team performance and build high morale among team members.
• Ability to maintain confidentiality and carry out assignments that are sensitive in nature.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.