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Technical writer Jobs in Grand Rapids, MI

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Technical writer • grand rapids mi

Last updated: 22 hours ago

Technical Customer Service Representative

Exotic Automation & SupplyGrand Rapids, MI, US
Full-time
Quick Apply

Provides frontline customer service support to both internal and external customers.Responsibilities include processing orders, quotes, and EDI transactions; responding to customer inquiries and pr... Show more

Senior Controls Technical Training Specialist

Connvertex Technologies Inc.Grand Rapids, MI, United States
Full-time
Quick Apply

Job Description:</b> </p> <p>As a Senior Technical Training Specialist/Electrical & Controls Trainer for our customer, you will play a pivotal role in developing and deliverin... Show more

Technical Sales Representative - Western Michigan Territory

Composites OneGrand Rapids, MI, United States
Full-time

Technical Sales Representative.Composites One is seeking a Technical Sales Representative to support customers throughout Western Michigan, including the Grand Rapids, Holland, Muskegon, Kalamazoo,... Show more

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Remote Bilingual Writer - Korean (South Korea) - AI Trainer ($18-$18 per hour)

MercorKentwood, Michigan, US
$18.00 hourly
Remote
Full-time

Mercor is hiring native Korean speakers to help capture and evaluate real, natural voice interactions with a next-generation AI assistant, in partnership with a leading AI lab.You will use a specia... Show more

Remote Bilingual Writer - Mandarin Chinese (Traditional, Taiwan) - AI Trainer ($18-$18 per hour)

MercorWyoming, Michigan, US
$18.00 hourly
Remote
Full-time

Mercor is hiring native Mandarin Chinese speakers to help capture and evaluate real, natural voice interactions with a next-generation AI assistant, in partnership with a leading AI lab.You will us... Show more

Senior.NET Full Stack Technical Lead – Azure & React

Delan Associates, IncGrand Rapids, United States
Full-time

Priority for candidates with 9–12 years of experience in.NET, ReactJS, and Microsoft Azure, especially those with expertise in microservices, CI/CD, and Azure services.Focus on profiles with techni... Show more

Sr. Technical Analyst

MaximusGrand Rapids, US
$120,000.00 yearly
Full-time

Essential Duties and Responsibilities: - Complete cost allocation plans for assigned clients.Obtain contract renewals for multiple clients.Manage relationships with multiple clients as well ... Show more

Remote Bilingual Writer - Italian (Italy) - AI Trainer ($15.75-$15.75 per hour)

MercorGrand Rapids, Michigan, US
$15.75 hourly
Remote
Full-time

Mercor is hiring native Italian speakers to help capture and evaluate real, natural voice interactions with a next-generation AI assistant, in partnership with a leading AI lab.You will use a speci... Show more

Technical Product Owner

RandstadGrand Rapids, MI, United States
$50.00–$70.00 hourly
Full-time

Our West Michigan Client has a long term contract role open for a Technical Product Owner.This is a remote role with occasional visits to the client site in West Michigan.Grand Rapids, Michigan job... Show more

Remote Bilingual Writer - Mandarin Chinese (Traditional, Taiwan) - AI Trainer ($18-$18 per hour)

MercorKentwood, Michigan, US
$18.00 hourly
Remote
Full-time

Mercor is hiring native Mandarin Chinese speakers to help capture and evaluate real, natural voice interactions with a next-generation AI assistant, in partnership with a leading AI lab.You will us... Show more

Technical Manager Civil Platforms

GE AerospaceGrand Rapids, MI, United States
$130,000.00–$173,000.00 yearly
Permanent

Technical Manager Civil Platforms.The "Technical Manager Civil Platforms" will lead a team in the Civil Platforms (CP) engineering organization, supporting the business and Application Engineering ... Show more

Technical Writer - Hybrid

TEKsystemsGrand Rapids, MI, US
Full-time

Description: The client is seeking a Technical Writer to join their team.The ideal candidate for this role has 5 to 10 years of relevant work experience.Researches, prepares and edits complex techn... Show more

Assistant Proposal Writer & Business Development Associate

Imperial Clinical Research ServicesGrand Rapids, MI, United States
Full-time

Assistant Proposal Writer And Business Development Associate.This position provides administrative, operational, and proposal development support to the Commercial team, with a primary focus on ass... Show more

Remote Bilingual Writer - Mandarin Chinese (Traditional, Taiwan) - AI Trainer ($18-$18 per hour)

MercorGrand Rapids, Michigan, US
$18.00 hourly
Remote
Full-time

Mercor is hiring native Mandarin Chinese speakers to help capture and evaluate real, natural voice interactions with a next-generation AI assistant, in partnership with a leading AI lab.You will us... Show more

Remote Medical Writer - AI Trainer ($90-$150 per hour)

MercorWyoming, Michigan, US
$90.00 hourly
Remote
Full-time

As a medical writer on this project, you would own a part in multiple workflows: 1.Clinical Data Generation — we need to generate and validate high-quality, synthetic clinical trial data.CSR task a... Show more

Technical Accountant (Revenue)

BDO USAGrand Rapids, MI, United States
Full-time

The Technical Revenue Accountant will be responsible for supporting BDO Government Services accounting and financial reporting requirements by analyzing complex transactions, applying appropriate a... Show more

Technical Accountant (Revenue)

BDOGrand Rapids, MI, United States
Full-time

The Technical Revenue Accountant will be responsible for supporting BDO Government Services accounting and financial reporting requirements by analyzing complex transactions, applying appropriate a... Show more

Technical Recruiter (Remote)

RM Staffing B.V.Grand Rapids, MI, US
Remote
Full-time

Reboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating.We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services... Show more

Salesforce CPQ Manager, Technical Transformation

DeloitteGrand Rapids, MI, United States
Full-time

Manager, Technical Transformation.Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative... Show more

Technical Staffing Recruiter - West Michigan (Grand Rapids)

Teksystems, Inc.Grand Rapids, MI, United States
$16.50 hourly
Full-time

TEKsystems is seeking a Recruit IT Consultant to join our team.This role involves recruiting top IT consultants and serving as the main point of contact throughout the entire recruiting experience ... Show more

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Technical Customer Service Representative

Technical Customer Service Representative

Exotic Automation & SupplyGrand Rapids, MI, US
12 days ago
Job type
  • Full-time
  • Quick Apply
Job description

General Summary:

  • Provides frontline customer service support to both internal and external customers.
  • Responsibilities include processing orders, quotes, and EDI transactions; responding to customer inquiries and product requests; managing order follow-up; and resolving basic customer issues using foundational knowledge of Exotic product lines and business systems.

Essential Job Functions:

  • Order Management & Processing Processes customer orders accurately from receipt through completion, including order entry, verification, and confirmation Manages EDI (Electronic Data Interchange) transactions, including order receipt, processing, and error resolution Handles order follow-up activities, including status updates, expedite requests, and delivery coordination Processes RMAs (Return Merchandise Authorizations) in accordance with company policies and customer agreements Customer Communication & Support Responds to customer inquiries regarding product availability, order status, pricing, and general account questions Prepares and processes customer quotations with accurate pricing and product specifications Documents and processes customer complaints following established procedures to ensure timely resolution Maintains professional communication with customers through phone, email, and other channels Financial & Pricing Knowledge Applies understanding of cost structures, discount schedules, and gross profit calculations to support pricing decisions Utilizes customer-specific pricing matrices to ensure accurate quotations and order processing Reviews orders for pricing accuracy and margin requirements before submission Product & Supplier Knowledge Demonstrates foundational knowledge of Exotic product lines to answer basic customer questions and identify appropriate solutions Maintains working knowledge of core supplier base and their product offerings Accesses and navigates supplier portals to verify product availability, specifications, and lead times System & Process Compliance Follows all departmental and corporate policies and procedures to ensure consistent service levels Meets established productivity metrics for order processing, quote turnaround, and customer response times Maintains accurate records and documentation in company systems for all customer interactions and transactions Supplemental Job Functions: Performs other duties as assigned or requested.

Knowledge, Skills and Abilities Required:

  • High School Diploma (required), Associate’s degree preferred.
  • Previous work experience (prefer customer-service related experience).
  • Previous experience working on a computer. Exotic Automation & Supply maintains a drug-free workplace, including testing for marijuana.
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