Technical writer Jobs in Lafayette, LA

Last updated: 1 day ago

Promoted

Technical Product Specialist

Teleperformance-Turbo TaxLafayette, LA, United States

Full-time

GigCX Marketplace is partnering with Teleperformance.TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences...Show moreLast updated: 1 day ago

Technical Product Manager

95-2566122 First American Title Insurance CoUSA, Louisiana, Remote

$87,945.00–$135,300.00 yearly

Remote

Full-time

Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new...Show moreLast updated: 30+ days ago

Promoted

Sr Automotive Technical Project Manager

Connvertex Technologies Inc.Saint John the Baptist Parish, LA, United States

Full-time

Automotive Technical Project Manager.Top Consulting is seeking an experienced Senior Automotive Technical Project Manager to lead and oversee complex technical projects within the automotive indust...Show moreLast updated: 2 days ago

Promoted

Freelance Writer

OutlierLafayette, LA

$15.00–$35.00 hourly

Full-time

Elevate AI Performance with Your Writing Expertise.Outlier helps the world's most innovative companies improve their AI models by providing human feedback. We're seeking experienced English writers ...Show moreLast updated: 6 days ago

CDM Smith is hiring : Senior Technical Proposal Writer in Lafayette

CDM SmithLafayette, LA, United States

$77,667.00–$128,128.00 yearly

Full-time

Content Summary : Senior Technical Proposal Writer at Lafayette, for CDM Smith.CDM Smith Senior Technical Proposal Writer. CDM Smith is seeking a Senior Technical Proposal Writer to support strategic...Show moreLast updated: 30+ days ago

CDM Smith is hiring : Senior Technical Proposal Writer in Lafayette

MediabistroLafayette, LA, United States

$77,667.00–$128,128.00 yearly

Full-time

Medicaid Proposal Writer

CVS HealthLouisiana, Work At Home, US

Remote

Full-time

Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago

Promoted

Technical Sales Engineer

Relevant Industrial, LLCLouisiana, United States, United States

Full-time

Technical Sales Engineer- Louisiana.Candidate must reside in Louisiana.This position will be responsible for product and field support. The position requires ongoing communication with the team and ...Show moreLast updated: 22 days ago

Technical Services Representative

LATICRETE International, Inc.Louisiana,Remote

Remote

Full-time

Are you looking for a new challenge? Passionate about innovation? Want to work for a global company that values integrity, teamwork, and loyalty?. We’vebeen in business for over 65 years, family-own...Show moreLast updated: 30+ days ago

Full-time Nabisco Merchandiser / Order Writer

Mondelēz InternationalBreaux Bridge, Louisiana, United States

Remote

Full-time

Join our Mission to Lead the Future of Snacking AT Mondelēz International.Full Time Nabisco Merchandiser / Order Writer.Join our team of Full Time Nabisco Merchandiser / Order Writers and fulfill the m...Show moreLast updated: 30+ days ago

MuleSoft Technical Lead

Emonics LLCLouisiana, United States

Gulf Port, Mississippi, US; New Orleans, LA (.Integration exp with 5+ years of MuleSoft Anypoint platform including core platform with API GW. Should be a hands on leader who can lead a MuleSoft tea...Show moreLast updated: 30+ days ago

Technical Writer

CGILafayette, United States

$55.00 hourly

Full-time

CGI Federal is seeking a Technical Writer to join our team in documenting financial processes and solutions to the latest challenges using new technology, supporting our client in their journey to ...Show moreLast updated: 30+ days ago

Promoted

Technical Support Engineer

S1 TechnologyLafayette, LA, US

Full-time

As part of our commitment to excellence and maintaining a top-tier technical consulting team, S1 Technology is seeking a Technical Consultant who embodies our values and possesses a deep understand...Show moreLast updated: 4 days ago

Promoted

Freelance Writer

WebProps.orgLafayette, LA, US

Full-time

Invest a little time initially to master our guidelines, and you'll be crafting content swiftly and efficiently in no time. GET PAID AS EARLY AS THIS FRIDAY!.Articles revolve around AUTOMOTIVE t...Show moreLast updated: 3 days ago

Tech Writer

HR Professional ConsultingLA, US

Quick Apply

HR Professionals is currently seeking candidates to fill various positions for Tech Writer candidates that are interested in working throughout the State of Louisiana or are interested in Remote op...Show moreLast updated: 30+ days ago

Permit Writer (Pro Services) - (EG)

S and S Supplies & SolutionsBroussard, LA, US

Part-time

The Permit Writer reports to the Professional Services Manager of Field Safety Services.Has the ability to issue / write safe work permits, hot work permits and confined space entry permits.Performs ...Show moreLast updated: 30+ days ago

Technical Lead

HCLTechLouisiana , USA

Windows Server Administration Build, Manage and Hardware upgrades.Start and Stop Servers and vSphere on need basis.Patch Management and apply Service Packs through WSUS, SCCM.Anti-Virus updates, Se...Show moreLast updated: 30+ days ago

Permit Writer (Pro Services) - TPT

Total SafetyBroussard, LA, US

Part-time

Automotive Service Advisor / Writer | Weekends Off | Lafayette

Christian Brothers AutomotiveLafayette, Louisiana, United States

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests se...Show moreLast updated: 30+ days ago

Technical Product Specialist

Teleperformance-Turbo TaxLafayette, LA, United States

1 day ago

Job type

Full-time

Job description

Gig Description

GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.

Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program

Experience / Skills

TEAM / LEADERSHIP SKILLS :

You demonstrate a sincere desire for a quality customer experience

You have a team player attitude

You promote a positive work environment

You thrive in a fast-paced environment and handle change well

You have a collaborative approach to problem solving and like sharing feedback

You understand the value of your individual impact on the team and company's success

TECHNICAL / FUNCTIONAL SKILLS :

You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone

Computer skills : You exhibit an intermediate level of knowledge in the relevant operating systems and software environment

You have experience with software troubleshooting abilities

You know how to modify your communication style to meet customer needs and tone

You possess customer service skills

You are able to simplify and communicate complex ideas to customers

You have the ability to diffuse situations with angry customers

You are comfortable in a training environment that includes watching self-paced training module videos

You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts

You are willing to step-in as needed including answering questions from customers via chat

ANALYTICAL SKILLS :

You are able to research, analyze and determine an appropriate course of action in a variety of situations

You can solve complex problems while exercising good judgment

You have critical thinking and problem solving skills

ORGANIZATIONAL SKILLS :

You demonstrate initiative and the ability to multitask.

You work well under pressure of meeting team productivity goals.

Successful candidates must be willing to meet service level and contact per hour commitments.

You understand and accept schedule adherence in a call center environment

You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue

KNOWLEDGE / BACKGROUND EXPERIENCE :

You are a High School graduate

Preferably, you have basic knowledge of tax laws and tax concepts

Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary

BEHAVIORAL COMPETENCIES

You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.

You are comfortable being on camera with your customers and understand the value of humanizing the interaction

You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships

You demonstrate a positive / understanding attitude in the face of difficult or challenging customer interactions

You possess active listening skills and know how to ask probing questions to arrive at answers quicker

Operating Hours

Operating Hours : 8am to midnight EST ; Monday to Sunday

Required Minimum Hours : 30 hours per week

Peak Period :

April 9th , 10th, 11th, 12th, 13th, 14th : 8am-midnight EST / EDT

April 15, 2025 : 8am-3am EST / EDT

5 Turbo Bonus Boost per hour.

Applicable to all hours worked from April 9th to 15th.

Service Providers (SPs) must meet the required minimum of 30 hours per week.

Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th

These times may be revised periodically based on business needs

MINIMUM HOURS TO BE WORKED EACH WEEK

You must work a minimum of 30 hours each week on all schedules

Mandatory Requirements

Must reside in the USA

Must have passed background check and pass tech check in order to attend certification.

Must be on camera during certification.

Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.

Service Provider (SP) must have the following Hardware Requirements.

Windows Computer (Mac and Chromebooks are not permitted)

Windows 10 or 11

AMD or Intel Core Series (I3-I9)

At least 8gb of RAM

Webcam

Wired Mouse

USB Headset

Wired Internet Connection

Conflict of Interest

Cannot hold Gigs with Column Tax or any Intuit Vendors

Training Information

Duration

20 Hours

Price

79.99 USD

Course Details