Technician • louisville ky
As a Help Desk Technician, you’ll be on the front lines of our customer support experience—providing prompt, thoughtful, and technically sound assistance to ensure our clients receive exceptional s... Show more
EXPERIENCED TRAILER MECHANIC? JOIN FLEETPRIDE IN LOUISVILLE!.Monday–Friday | 8:00 AM–5:00 PM | NO WEEKENDS!.Ready for a steady schedule, competitive pay, and a company that invests in YOU?.FleetPri... Show more
We are seeking a dependable and detail-oriented Warehouse Technician to support daily warehouse operations in Cincinnati OH.This role includes material handling, inventory support, stocking, organi... Show more
Denton Floyd Real Estate Group.Maintenance Technician to join our Jeffersonville, IN team.We have a culture of teamwork, cooperation with other team members, and a family atmosphere that sets us ap... Show more
At Hyundai of Louisville, we strive to make every customer a customer for life.Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.Every em... Show more
Full-Time Acura Technician at Neil Huffman Auto GroupJoin Our Team!Would you like to work in a brand-new, state-of-the-art facility? Neil Huffman Auto Group is currently searching for a dedicated f... Show more
With a mantra of Empowering Human Potential, Hanger, Inc.O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service.Ha... Show more
As an experienced Pest Control Technician, you will inspect properties for pest infestations, determine the appropriate treatment, apply pesticides or traps, and ensure customer satisfaction by add... Show more
Graphic Packaging International, LLC, a wholly-owned subsidiary of Graphic Packaging Holding Company (NYSE: GPK), is committed to providing consumer packaging that makes a world of difference.Headq... Show more
Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a re... Show more
The Maintenance Technician will be responsible for performing a variety of maintenance tasks necessary to maintain and enhance the value of an assigned apartment community.This pinnacle role is fou... Show more
By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology.Numotion is helping thousands of people with individually configured, medically necessa... Show more
The Maintenance Technician will be responsible for providing technical maintenance expertise related to work order processing, installing, repairing, servicing equipment, and overall maintaining wa... Show more
The Hilton Garden Inn Louisville Northeast is seeking an experienced maintenance tech to join our dynamic team!MAINTENANCE TECHResponsibilities include maintaining hotel facility, including the phy... Show more
MalaceHR is seeking an experienced .Supermarket Refrigeration Technician.This is a hands-on field role offering long-term stability, growth opportunities, and industry-leading benefits.Must have EP... Show more
As an Optical Technician, you will utilize core skills in optometry and medical office knowledge to provide exceptional patient care and support.Your premium skills in patient care and HIPAA compli... Show more
Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a re... Show more
Production Technicians at Northwest Ordinance Distilling are responsible for operating bottling equipment, monitoring production processes, ensuring product quality, performing maintenance tasks, a... Show more
Equipment Technician Location: Jeffersonville, IN Salary Rate: $27/hr - $29/hr (USD) on W2 Job Description: We are seeking an Equipment Technician to support manufacturing operations by maintaining... Show more
We are seeking a motivated and skilled tradesman to be a part of our 5-Star Service Team.If you have the skills and the ability to interact directly with customers and you want to earn and grow wit... Show more
The average salary range is between $ 34,124 and $ 63,427 year , with the average salary hovering around $ 41,990 year .
As a Help Desk Technician, you’ll be on the front lines of our customer support experience—providing prompt, thoughtful, and technically sound assistance to ensure our clients receive exceptional service beyond the installation phase. Whether it's troubleshooting hardware/software issues, assisting via phone or remote sessions, or working with teammates to solve complex problems, your support helps keep our customers running smoothly and confidently.
This role is part of our Help Desk team and requires strong communication skills, technical aptitude, and a genuine passion for helping others. You’ll also participate in our on-call rotation and support various pre-installation and product testing tasks, helping to drive continuous improvement in both customer experience and product quality.
Provide responsive, empathetic technical support via phone, email, and remote access tools.
Troubleshoot hardware, software, and network issues in live environment.
Participate in after-hours on-call rotation for emergency support.
Conduct equipment staging, setup, and testing ahead of field installation.
Document all customer interactions and resolutions accurately and promptly.
Assist with product testing, evaluation, and feedback for internal teams.
Maintain and update custom databases and client configurations.
Work collaboratively with team members to foster a learning and supportive environment.
Ensure all communications reflect professionalism and company values.
Empathetic communicator who prioritizes customer needs.
Calm under pressure, especially in high-stress situations.
Naturally curious and eager to learn new technologies.
Team-oriented with a supportive and collaborative mindset.
Organized and detail-oriented in all aspects of work.
Proactive and self-motivated with a strong work ethic.
Adaptable to shifting priorities and fast-paced environments.
Positive attitude with a willingness to go the extra mile.
Minimum 1 year of technical support experience in an end-user or help desk environment.
Familiarity with hardware/software troubleshooting and remote support tools.
Understanding of basic networking principles (e.g., IP addressing, routers, switches).
Experience with POS systems; FocusPOS or Gold Certification is a strong plus.
Proficient in Windows OS, Microsoft Office Suite, and remote desktop platforms.
Comfortable managing and updating technical documentation and support tickets.
Previous restaurant or hospitality experience (preferred, not required).
Participation in an after-hours support rotation or similar on-call structure.
Ability to assist in pre-installation setup and staging of IT equipment.
Competitive salary and benefits package.
Opportunities for professional development and growth.
A supportive and collaborative work environment.
Recognition for exceptional performance.
Join us and become a valued member of a team where your technical expertise is recognized and rewarded!
Thrive is an equal opportunity employer.
