Description

Technology Support Specialist

Start right away. Now Hiring for a temporary / project Technology Support Specialist, starting asap. This position provides IS Help Desk functionality i.e.; Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personal requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Record and resolve all IS related service requests. Being well versed in computer hardware / software concepts and standards, this position will provide technical support and high quality customer service to the computer user community (employees, customer and vendors).

• Associate Degree or Bachelor’s degree with 2-3 years’ experience, in Information Systems or related field
• Understanding of mid-range and PC hardware, software and peripherals along with conceptual understanding of systems interface requirements.
• Technical writing- ability to document changes and updates through word processing while adhering to departmental standards.
• Microsoft Office Specialist certification or equivalent experience.

Hours : Monday –Friday 8 : 30-5 : 00PM

No night and no weekends.

2-3 Month Project

Pay is $25.00 / hour