Technology director Jobs in Paterson, NJ

Executive Director, Technology Epic Resolute

The Executive Director, Technology Epic Resolute will provide strategic, operational, and technical leadership for the design, implementation, optimization, and governance of the Epic Resolute application. Our strategic modernization of Quest's revenue cycle management will create a unified digital ecosystem that connects the patient journey from order to cash.

The Executive Director will leverage Epic Resolute capabilities to simplify and standardize the billing process, accelerate revenue realization, improve payer performance and create a frictionless financial experience for Quest's patients, clients and partners.

This position will be located (hybrid) in either Schaumburg, IL or Secaucus, NJ.

Pay Range : $235,000 - $275,000 / year + 30% Annual Incentive Plan + Long-Term Incentive

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include :

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health / Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and / or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunitiesand so much more!

Responsibilities

Define and drive multi-year transformation strategy that aligns revenue cycle modernization with Quest's enterprise growth goals

Position Resolute as a business accelerator creating competitive advantage through operational standardization, automation, and payer alignment

Lead and inspire a large, multidisciplinary team of Epic Analysts, revenue cycle operations leaders, payer strategy experts, finance professional and program managers

Establish clear performance expectations, success metrics, and accountability frameworks

Oversee the end-to-end design, build, and deployment of Epic Resolute, configuring for high volume lab billing, multi payer complexity, client billing, and non-encounter-based services

Drive configuration that supports complex payer rules, pricing structures, and contractual arrangements

Oversee rigorous readiness and deployment processes across multiple operational sites to ensure a smooth transition without disrupting testing and reporting operations

Leverage Resolute rule engines and automation to minimize manual intervention, reduce rework, and increase first pass claim resolution rates for commercial and government payers

Build a real time revenue performance dashboard to monitor cash flow, denials, collections and client billing activity across order entities

Drive measurable improvements in cash acceleration, days in accounts receivable, denial rates and revenue capture, positioning Quest as an industry leader in lab revenue cycle efficiency

Redesign fragmented billing processes across multiple lines of business into a unified standardization model supported by Resolute

Implement rules-based automation for client billing, payer-specific routing, and pricing logic to reduce operational cost and variability

Establish a continuous improvement methodology / framework to adapt Resolute configuration as Quest expands service offerings and payer contracts evolve

Serve as Quest advocate to Epic for enhancements aligned to the reference lab business model, including high volume claim throughput and client billing capabilities

Build strong partnership with Quest executives, payer partners, major health systems, and national accounts to drive adoption, alignment and interoperability.

Ensure Quest's brand is synonymous with clear, accurate and timely billing

Establish a national governance structure for Resolute configuration, payer rule maintenance, and enhancement prioritization

Ensure the highest quality standards, including compliance with HIPAA, as well as Federal, State and third-party regulations

Manage vendor partnerships and oversee contractor performance to ensure operational excellence, accountability, and timely delivery of results

Qualifications

About the Team

Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer : Race / Color / Sex / Sexual Orientation / Gender Identity / Religion / National Origin / Disability / Vets or any other legally protected status.

Job Info

Job Identification 50748

Job Category Software Engineering

Posting Date 12 / 18 / 2025, 02 : 41 PM

Job Schedule Full time

Job Shift Day

Locations 500 Plaza Drive, Secaucus, NJ, 07094, US

Workplace On-site 3 days / week

Regular or Temporary Regular

Weekly Working Hours 40.00

Salary Minimum 235,000.00

Salary Maximum 275,000.00