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Technology specialist Jobs in Jersey city nj

Last updated: 9 hours ago
  • Promoted
Information Technology Service Delivery Specialist

Information Technology Service Delivery Specialist

Smith Arnold PartnersNew York, NY, United States
$120,000.00–$140,000.00 yearly
Full-time
Show moreLast updated: 19 days ago
  • Promoted
Sourcing Specialist - Technology - Finance & Administration

Sourcing Specialist - Technology - Finance & Administration

BloombergNew York, NY
$125,000.00–$180,000.00 yearly
Show moreLast updated: 8 days ago
Contact Center Technology Specialist

Contact Center Technology Specialist

CVS HealthNew Jersey, Work At Home, US
$67,900.00–$149,300.00 yearly
Remote
Full-time
Show moreLast updated: 30+ days ago
Information Technology Support Specialist

Information Technology Support Specialist

Touro CollegeNew York, NY, US
$50,715.00 yearly
Show moreLast updated: 30+ days ago
  • Promoted
Information Technology Specialist

Information Technology Specialist

Ascendo ResourcesNew York, NY, United States
Full-time
Show moreLast updated: 6 days ago
Instructional Technology Specialist

Instructional Technology Specialist

Rutgers UniversityNewark, NJ
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Transit Railcar Technology Specialist series

Transit Railcar Technology Specialist series

Metropolitan Transportation AuthorityBrooklyn, NY, United States
$116,636.00–$137,501.00 yearly
Full-time
Show moreLast updated: 9 hours ago
Legal Technology Specialist

Legal Technology Specialist

CanMar RecruitmentNewark, New Jersey, United States
Show moreLast updated: 30+ days ago
Senior Technology Support Specialist

Senior Technology Support Specialist

Brookfield Asset ManagementNew York, New York
$100,000.00–$110,000.00 yearly
Full-time
Show moreLast updated: 30+ days ago
Design Specialist – Technology

Design Specialist – Technology

Turner Construction CompanyNew York, NY, US
$118,000.00–$150,000.00 yearly
Show moreLast updated: 30+ days ago
  • Promoted
Broker Dealer Operations Technology Integration Specialist

Broker Dealer Operations Technology Integration Specialist

Hirekeyz IncNew York, New York, USA
Full-time
Show moreLast updated: 9 days ago
Technology Specialist

Technology Specialist

Vanguard-IPNew York, New York, United States
Full-time
Show moreLast updated: 30+ days ago
Technology Organization Specialist

Technology Organization Specialist

US012 Marsh & McLennan Agency LLC,New York
Full-time
Show moreLast updated: 9 days ago
  • Promoted
Information Technology Purchasing Specialist

Information Technology Purchasing Specialist

Core StaffingNew York, NY, United States
Part-time
Show moreLast updated: 16 days ago
Solutions Specialist, Technology

Solutions Specialist, Technology

WincJersey City, NJ
Show moreLast updated: 30+ days ago
Account Technology Specialist

Account Technology Specialist

NetAppNew York, NY, US
Show moreLast updated: 30+ days ago
  • Promoted
Technology Adoption and Training Specialist

Technology Adoption and Training Specialist

XlysiNew York, NY, United States
Full-time
Show moreLast updated: 11 days ago
  • Promoted
Procurement Practice Specialist - Technology

Procurement Practice Specialist - Technology

AccentureNew York, NY
$77,700.00–$155,100.00 yearly
Full-time
Show moreLast updated: 10 days ago
  • Promoted
Senior Technology System Support Specialist

Senior Technology System Support Specialist

Columbia UniversityNew York, NY, United States
$87,000.00–$89,500.00 yearly
Show moreLast updated: 30+ days ago
  • Promoted
Information Technology Specialist

Information Technology Specialist

Brookdale AssociatesNY, United States
Full-time
Show moreLast updated: 19 days ago
Information Technology Service Delivery Specialist

Information Technology Service Delivery Specialist

Smith Arnold PartnersNew York, NY, United States
19 days ago
Salary
$120,000.00–$140,000.00 yearly
Job type
  • Full-time
Job description

As a Global Logistics Industry Leader, we’re committed to driving excellence in every aspect of our operations. We’re experiencing exciting growth and are seeking a Service Excellence Specialist who is ready to make a significant impact. If you have a strong background in IT service management and a passion for continuous improvement, we want you to join our team and help shape the future of IT services in our industry.

Employee Testimonials :

  • Amazing work culture, Amazing people!
  • Great place to work! Great environment and people, solid growth potential!
  • Great Management team, positive work life balance!
  • Company treats you well and takes care of their employees.

Title : IT Service Excellent Analyst

Location : Queens, NY | Work Type : Hybrid

Salary : $120,000 - $140,000 per year

Perks : Comprehensive benefits, career growth opportunities, and more!

Why This Role is Perfect for You

As a Service Excellence Analyst / Specialist, you’ll be at the forefront of improving the quality and delivery of IT services, ensuring they meet the needs of the business and our customers. This role offers the opportunity for someone with experience in IT service management and process improvement to lead transformative initiatives that make a measurable difference. If you’re ready for a role where your expertise will directly contribute to the company’s success, this is the opportunity you’ve been looking for.

Responsibilities :

  • Develop & Lead IT Service Excellence : Build and refine IT service management frameworks that align with industry standards like ITIL, ensuring the delivery of high-quality, efficient services.
  • Coach & Empower IT Teams : Drive a culture of service excellence by developing and leading training programs for IT teams, helping them master service management processes and improve performance.
  • Identify Service Improvements : Collaborate with IT service leaders to pinpoint service gaps and create solutions that enhance service delivery and operational efficiency.
  • Shape the Future of IT Services : Engage with business stakeholders to understand their needs and turn those into actionable technical requirements, ensuring that IT services evolve with the business.
  • Drive Automation & Process Optimization : Lead efforts to automate IT service processes, applying tools like Robotic Process Automation (RPA) to streamline workflows and enhance service quality.
  • Measure & Track Success : Define and track key performance indicators (KPIs) to monitor the success of service improvements, and use data-driven insights to optimize services further.
  • Manage Service Lifecycles : Oversee the end-to-end lifecycle of IT services—from planning and design to continuous improvement—ensuring services remain aligned with the needs of the business.
  • Optimize ITSM Tools : Manage and optimize IT service management tools like ServiceNOW, ensuring their effective use in supporting business operations.
  • Skills :

  • Experienced & Results-Driven : You have 2-5 years of experience in IT service management, IT operations, or service delivery. You’re skilled with ITSM tools (ServiceNOW, BMC, 4me) and familiar with service management frameworks like ITIL.
  • Experience with IT Service Management Tools (4me preferred; ServiceNOW, BMC, Freshworks, etc.)
  • Experience with Web Technologies (HTML, CSS, JavaScript, Java, SQL) and Automation Technologies (e.g. RPA) preferred.
  • Problem Solver & Innovator : You excel at identifying process improvement opportunities and leading initiatives that drive efficiency and service quality. Knowledge of Lean Six Sigma, Agile, or similar methodologies is a plus.
  • Collaborative & Strategic : You have a proven ability to work with cross-functional teams, building relationships and delivering solutions that drive business outcomes.
  • Growth-Oriented : You’re eager to make an impact in a growing, dynamic environment and are looking for opportunities to develop your career further.
  • Why Join Us?

    Career Growth :

    We provide a high-impact role in a rapidly growing company with plenty of opportunities for professional development.

    Hybrid Flexibility :

    Enjoy the flexibility of a hybrid work schedule, with the balance of both in-office and remote work.

    Comprehensive Benefits :

    We offer full health coverage, 401K with company match, paid time off, and more to ensure you’re well taken care of.

    Work with a Top-Tier Team : Be part of a forward-thinking, supportive team where your contributions are valued, and your ideas are heard.

    A Collaborative Culture :

    We foster a positive, family-oriented environment, where work is not only rewarding but also enjoyable with team-building events and company outings.

    Ready to Make an Impact?