Technology trainer Jobs in Usa

About the Agency :

The New York City Department of Housing Preservation Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

• We maintain building and resident safety and health
• We create opportunities for New Yorkers through housing affordability
• We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors : A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.

Your Team :

Housing Preservation & Development Technology (HPD Tech) is the IT division within HPD. HPD Tech is committed to transform HPD through technology by promoting productivity and eliminating manual processing, shrinking costs, and increasing the pace of work. HPD Tech works to improve effectiveness of business processes using core applications for flawless execution. HPD Tech empowers decision makers with access to quality (complete and accurate) information to anticipate and pro-actively react to building, neighborhood and market conditions.

The Office of HPDTech is composed of 7 units : CIO (Chief Information Office), CTO (Chief Technology Office), CPO (Chief Product Office), Budget, Enterprise Architecture, Planning & Compliance, and Information Security.

The New York City Department of Housing Preservation and Development is seeking an experienced technology trainer with a proven record of developing, scheduling, and conducting computer application training.

Your Impact :

As the IT Technology Trainer reporting to the Assistant Commissioner for Client Services & Cloud Solutions, you will make desktop training sessions available to all eligible HPD employees. Offered training sessions will address beginner through advanced levels of proficiencies.

Your Role :

In this role you will manage an agency-wide training center offering various IT training topics. You will conduct in-person training, and, when needed, bring in a vendor who is a content expert to provide training. You will also produce training content, exercises and handouts.

Your Responsibilities :

Under the general supervision of the Assistant Commissioner for Client Services & Cloud Solutions, the selected candidate’s responsibilities will include, but not be limited to, the following :

Your Responsibilities :

Preferred skills

Candidates with a wide variety of backgrounds and experiences have excelled as Computers Trainers. If you think you would be a great asset to our team because you possess many of the skills below, please submit your resume and cover letter.

NOTE : Only those candidates under consideration will be contacted. This position is open to applicants who filed for an exam or those who are already permanent in the Computer Specialist Operations title.

Please indicate in your cover letter whether you have filed for an exam or are already permanent in the Computer Specialist Operations title. Applicants who filed for an exam will be required to produce a copy of their Order Confirmation Receipt at time of interview for verification.

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and various unions.

Minimum Qualifications

A four-year high school diploma or its educational equivalent plus a certificate from an accredited technical school (approximately hours) with a specialization in computer operations, and three years of satisfactory, full-time large-scale mainframe computer operations or three years of satisfactory data communication network experience in a mainframe environment, one year of which must have been in a project leader capacity or as a major contributor on a complex project; or

A baccalaureate degree from an accredited college and four years of satisfactory, full-time experience as described in “1” above, including one year of which must have been in a project leader capacity or as a major contributor on a complex project; or

A four-year high school diploma or its educational equivalent and five years of satisfactory, fulltime experience as described in “1” above, including one year of which must have been in a project leader capacity or as a major contributor on a complex project; or

A satisfactory combination of education and / or experience which is equivalent to “1,” “2,” or “3” above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and three years of satisfactory, full-time large-scale mainframe computer operations or three years of satisfactory data communication network experience in a mainframe environment, one year of which must have been in a project leader capacity or as a major contributor on a complex project.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at class="jobad-residencyRequirement">

Residency RequirementNew York City Residency is not required for this position