Telecommunications specialist Jobs in Columbus, OH

AGE Solutions is looking for a

TelecommunicationsSpecialist

to join our team supporting the Defense Logistics Agency'sTelecommunication Installation Support requirements.

Responsibilities Include :

Responsible for directing technical work on projects.

Performs a variety of analyses and prepares appropriatedocumentation.

Prepares and makes briefings and presentations.

Leads teamin on-site management of installations.

Works independently and installs, operates, maintains,configures, troubleshoots, and repairs IT systems devices, circuits, cables,components, software, and end-user devices, components, software andconnectivity.

Assists in the development and management of project plans.This includes the review of task performance and work products for correctness,for adherence to design concepts and user requirements, and for progress inaccordance with schedules.

Coordinates with the TOPM and Government points of contactto ensure accurate solutions and user satisfaction on technical matters.

Conduct testing, deployment, troubleshooting, anddecommissioning of telecommunications devices.

Troubleshoot and resolve issues related to ISDN, analog, andVoIP end-user devices, conference phones, and peripherals.

Provide Tier 2 support inclusive of a variety oftelecommunications solutions, transport methods, connections, protocols,hardware, and software.

Deliver and install telecom equipment to customers andremove hardware from customer locations as required.

Update asset records and complete tickets assigned inServiceNow.

Configure and troubleshoot VoIP hard phones, softphonenumbers, Extension Mobility profiles, and voicemail.

Requirements

Must be a US Citizen with a current DoD Secret clearance.

Seven (7) years of progressive IT experience.

Applicants must reside within a commutable distance of Columbus, OH.

Experience with and knowledge of a variety oftelecommunications technologies.

Excellent customer support and experience providing ITsupport directly to end-users.

Experience with Cisco Unified Communications Manager

Must have a valid driver's license.

Desired :

DoD telecommunications experience. DLA or DISA experience ishighly preferred.

CCNA certification preferred.

Information Assurance (IA) certification, such as theCompTIA Security+ CE, is preferred.

Environment :

Must be able to sit at computer for extended periods oftime.

Must be able to lift at least twenty pounds.

Must be able to access and work withintelecommunications locations to include telecom closets, end-user work / deskspace, plenum space, etc.

Benefits Competitive compensation, Bonuses, Medical, Dental, Vision, Term Life Ins, Tax-Deferred Accounts (FSA, HSA, Dependent Care), Short-Term Disability, Long-Term Disability, Company sponsored 401(k), and an incredible workplace culture.