Telephone operator Jobs in Temecula, CA

Telephone OperatorThe Telephone Operator is responsible for receiving incoming phone calls and answering them in a positive and courteous manner. Responsibilities include accurately transferring offsite and in-hour calls, effectively using a pager for in-house, offsite, and overhead paging; announcing all hospital codes, updating PBX directories, and assisting in registration when needed.

Essential Job Duties: The Telephone Operator must demonstrate the knowledge and skills necessary to provide excellent customer service to patients, the public, and hospital staff that may need assistance with connecting to a specific department or person via telephone. The Operator must be able to work in a fast paced environment while working multiple telephone-lines and handling a heavy volume of calls per shift that may come with many interruptions.

Education/Training/Experience

• One year PBX or receptionist experience, in a hospital or medical setting preferred.
• Good telephone, public relations, and communication skills.
• Ability to communicate effectively, both verbally and non-verbally.
• Demonstrates strong interpersonal skills, ability to interact diplomatically and to maintain a professional demeanor with physicians, the public, and hospital staff at all times.
• Maintains and respects confidentiality of patients and facility.
• Ability to work in an organized and independent manner.
• Knowledge of a keyboard with typing speed of 35-40 words per minute.

This opportunity offers the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.