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Teller Jobs in Wilmington, NC

Last updated: 4 days ago
Teller II

Teller II

First BankWilmington, NC, US
Full-time
The position of Teller II is responsible for performing routine and intermediate branch and customer services duties : accepts retail and commercial checking and savings deposits; processes loan pay...Show moreLast updated: 30+ days ago
Teller Mayfaire Part Time

Teller Mayfaire Part Time

WELLS FARGO BANKWILMINGTON, North Carolina, United States of America
Part-time
Are you looking for more? Find it here.At Wells Fargo, we believe that a meaningful career is much more than just a job.It's about finding all of the elements that help you thrive, in one place.Liv...Show moreLast updated: 4 days ago
FULL-TIME TELLER

FULL-TIME TELLER

PNCWilmington, NC, USA
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.As a Branch Sales and Serv...Show moreLast updated: 30+ days ago
  • Promoted
Part Time Teller Oleander

Part Time Teller Oleander

PNC Financial Services GroupWilmington, NC, United States
Full-time +1
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show moreLast updated: 14 days ago
Bank Teller

Bank Teller

CareersUSALocation : Wilmington, Delaware
CareersUSA, a leader in the staffing industry with over 42 years of experience, has another job opportunity for you : .Monday through Friday 8 : 00 AM to 5 : 00 PM. Assist customers with banking inquiries...Show moreLast updated: 30+ days ago
Teller II

Teller II

First BankWilmington, NC, US
30+ days ago
Job type
  • Full-time
Job description

SUMMARY :

The position of Teller II is responsible for performing routine and intermediate branch and customer services duties : accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess 3-5 years of Teller experience.

ESSENTIAL FUNCTIONS :

  • Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
  • Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
  • Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
  • May assist in opening and closing the vault daily; assists in balancing vault currency and coin.
  • Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
  • Issues official checks, traveler’s checks and gift cards.
  • Cross-sells the Bank’s other products and services, referring customers to appropriate staff as indicated.
  • Performs safe deposit duties by controlling access and assisting customers.
  • Receives and processes stop payment and hold orders.
  • Accepts loan, credit card and installment payments.
  • Balances cash drawer daily and verifies cash being bought from and sold to the vault.
  • Provides effective customer service and assists in resolving problems within given authority.
  • Records, files, updates information and sorts’ mail or reports as required.
  • Answers telephones and directs callers to proper Bank personnel.
  • Processes teller work through branch capture and assists with imaging research.
  • May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
  • Processes address changes, check orders, traveler’s checks, incoming and outgoing collections, change orders and deposit slip corrections.
  • Type’s routine letters, reports and forms.
  • Maintains files, copies and faxes documents, and orders and distributes supplies.
  • Takes steps to ensure security of Branch personnel & Bank procedures.
  • Fully understands opening / closing procedures, as well as all other security procedures.
  • May prepare and verify order of shipment of currency.
  • Completes annual compliance courses.
  • Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
  • Adheres to all levels of our Service Excellence standards.
  • Performs other duties as required.

GENERAL QUALIFICATIONS :

Knowledge & Experience : These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.

  • High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
  • Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
  • Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
  • Excellent organizational and time management skills – ability to work with minimal supervision.
  • Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
  • Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
  • Physical Demands / Work Environment : Vision, hearing, speech, dexterity, visual concentration. A valid driver’s license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.

    Cognitive Requirements : Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations’ environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.