Test coordinator Jobs in Madison, WI

Job Responsibilities :

Position Summary : This position is responsible for day to day operations and clinical oversight of the CSP.

Essential Functions :

• As part of the ACT team, provide case management services meeting the requirements of the ACT model
• Participate in ACT training and be a leader in moving the CSP staff in this direction of service
• Act as a leader in the WCS Evidence Based Practices and Trauma Informed Care movement
• Provide clinical supervision and management to CSP staff.This includes team meetings, individual and side by side supervision
• Participate in recruiting, screening, interviewing, and training new CSP staff as needed
• Complete annual CSP employee evaluations in a timely manner
• Maintain a quality assurance process to monitor staff documentation to ensure good clinical practice and maximize billing
• Screen new referrals and perform intakes as needed, including initial / indepth assessments, and recovery plans
• Enter new clients into electronic medical record databases
• Complete State required assessments
• Ensure accountability for timely recovery plan completion by staff and report late plans to Associate Program Director
• Participate with the Associate Program Director in accountability measures and corrective actions with direct service staff as needed
• Ensure adequate staffing of program and provide coverage as needed - Associate Program Director will assist as needed
• Assess staff training needs and coordinate training with management
• Participate and be a leader in team building activities
• Assist and support CSP staff during crisis situations / provide coverage during times of staff shortage
• Coordinate the writing of Chapter 51 commitment extensions and attending court hearings as needed
• Maintain client records in the electronic medical record databases, prompt Case Managers to complete all assessments, and ensure that they are entered in a timely fashion
• Manage any crisis situations as they arise, including any needed collateral contact / follow up
• Oversee client discharges with Milwaukee County and ensure that discharges are completed according to DHS 63
• Attend CSP Operations Meetings with Milwaukee County CARS
• Represent the Community-Based Mental Health Programs (CBMHP) in the community and at County initiatives as needed
• Advise management on all aspects of the CBMHP
• Coordinate with Milwaukee County and other community agencies as needed

Other Duties and Responsibilities :

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Job Qualifications :

Knowledge, Skills and Abilities : A very high degree of clinical knowledge and skills and the ability to clearly communicate these to others; ability to cope with emergency situations with a highly impaired population; good supervision skills and the ability to maintain and promote positive working relationships within CBMHP; excellent assessment and interviewing skills; good understanding of mental illness and its effects of clients and their families; ability to support staff in difficult situations; effective use of time and resources to help maintain quality CSP services. Strong writing and good organizational skills are essential.

Minimal Qualifications :

Other Job Information (if applicable) :

Work Relationship and Scope : Reports directly to the Associate Program Director; works with the CSP psychiatrists / APNP, the rest of the CSP treatment team, as well as the benefits advocates, client service representative, billing, and support staff; acts as a liaison with landlords, employers, community medical staff and family members - especially in complicated situations.

Personal Attributes : Follow agency Code of Conduct and Leadership Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, clients and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission.

Working Conditions : Work is performed in the office, the community, and occasionally in clients' homes; clients may be unstable and symptomatic at times; hours average at least 40 hours per week; flexible work schedule includes some weekends, after hours hotline coverage, and holidays; may be required to work on busy client days such as check days.

Physical Demands : Position is mobile with some time spent in the community, including occasional transporting clients, home visits and attending meetings; driving throughout Milwaukee County; must be able to go up and down stairs and lift and carry 20 pounds to assist case managers with routine client moves.