Extensive knowledge of testing & inspection requirements for mass retailers / licensors such as : Walmart, Sears / Kmart, Target, Forever 21, Kohl’s, Macy’s, Justice, Dollar Tree, Meijer, Disney
Served as key liaison for quality issues with daily contact with production department, oversea QC’s, agents and factories to ensure compliance.
Review failed testing & inspection reports and work with the supplier for improvements and corrective action plan.
Provide production team with the recommended fiber contents and care instructions to follow based on test results and authenticate packaging layouts for major accounts.
Communicate factory testing & inspection requirements for specific accounts to agent / factory with details clearly defined.
Participate in design development meetings to address and prevent potential safety hazards early on.
Build and maintain strong partnership with key accounts quality personnel.
Ensure our products are in compliance with all applicable US / international laws and regulations.
Evaluate design development samples for quality assurance and proactively provide feedback as necessary (eg : need to change / remove certain design to prevent potential testing failures).
Investigate and resolve questions / issues regarding quality from factories, agents, production managers, designers and oversea QC’s on a daily basis.
Attend Product Safety and Compliance seminars to be updated with new changes and applicable regulations in the industry.
Coordinate our internal in-line / final inspections with QC team’s and third party auditors (BV, ITS, etc)
Qualifications :
3+ years of experience
Proficiency in MS office, with a strong emphasis on Excel
Excellent organizational and communication skills
Proactive and strong follow up skills
Very detail-oriented, flexible and able to multi-task
Ability to finish daily tasks in a timely manner
Ability to solve problems and trouble shoot in a fast paced environment
Working knowledge of garment construction, patterns, process and timelines understanding a plus.