Ticket agent Jobs in Frisco, TX

Overview

The Opportunity :

Are you an experienced Travel Agent who is looking for their next challenge? Have you worked with Sabre in the past? Do you pride yourself on your customer service and enjoy the rush of being quick on your feet and working through problems? If that sounds like you, Fisher Investments may be your next home. We're looking for a highly talented individual to join our Travel Agent team!

You will make corporate travel arrangements for the firm’s management and staff, along with reporting to our Travel Agent Team Leader who is based in our Camas, Washington office.

The Day-to-Day :

Book air, car, and hotel reservations for individual and group travel in compliance with corporate travel policies

Help determine the most efficient way to make flight connections

Provide unparalleled service to travelers by providing prompt, accurate and professional communication

Monitor assigned queues and tasks throughout the workday to ensure reservations and tasks are accurate and complete

Maintain ownership of each record until departure to ensure all details (including seat assignments, meal preferences, membership programs, upgrades, etc.) are completed to the client’s satisfaction

Quickly assess information, anticipate issues and outcomes, and make effective decisions including ability to draw clear conclusions

Perform other tasks that may be assigned by manager

Your Qualifications :

Have a minimum of 5+ years of experience working as a corporate travel agent

Proficient in Sabre required

Knowledgeable on all types of ticketing, exchanges, and voiding of tickets

Familiar with group and conference travel arrangements and preferred vendor programs

Understanding of international travel, including fares and pricing, available resources and travel documentation requirements

Responsible, accountable, and motivated

Keep pace with others on the team and be able to help with mass bookings

Why Fisher Investments :

We work for a bigger purpose : bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like :

• 100% paid medical, dental and vision premiums for you and your qualifying dependents
• A 50% 401(k) match, up to the IRS maximum
• 20 days of PTO, plus 10 paid holidays
• Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
• This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.

FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER