Director, Ticket Sales and Operations (Lindenwood University)
Playfly SportsSaint Charles, Missouri, US
4 days ago
Job type
Full-time
Job description
Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.
DIRECTOR, TICKET SALES AND OPERATIONS
St. Charles, MO
On-Site
THE RUNDOWN
Playfly Sports is looking for a Director, Ticket Sales and Operations to join our team at Lindenwood University.
This individual will be responsible for growing the organization’s ticket sales revenue. This role will focus on hiring, training, and developing the ticket sales staff while maximizing revenue streams and actively working to create new and unique revenue opportunities.
WHAT YOU’LL ACCOMPLISH
Prepare and manage an annual ticket sales business plan
Oversee new sales for the property, including season, partial plans and group ticket sales
Prepare timely and accurate sales reports that monitor the progress of the ticket sales team both individually and collectively and ensure sales pacing goals are met
Lead regular staff meetings and facilitate discussion and sharing of ideas related to growing ticket sales revenue
Attend sales meetings with account executives
Develop and maintain a personal client base of ticket sales prospects and customers
Continuously identify, recruit, hire and train current and new members of our sales team to build a dynamic sales environment that will accomplish the sales goals of the organization
Work closely with marketing to drive sales and revenue
Regularly measure the effectiveness of the organization’s various sales campaigns and offerings and provide recommendations for further improvement when necessary
Actively remain aware of best practices within our league and industry and provide ideas and insights to improve our ticket sales portfolio
Other job-related duties as assigned
WHAT YOU’LL BRING
Bachelor’s Degree in Sports Administration, Business, or related fields
4+ years of sales experience, preferably in sports / entertainment industry and / or ticket sales
2+ years of management experience; sports ticket sales environment preferred
Proven track record in sales training and ability to train and develop staff
Experience with software programs including Tickets.com, GiveX, Fevo, and other ticket-related software and hardware
Excellent organizational abilities to handle multiple tasks, establish priorities, and consistently meet strict deadlines with effective results
Effective communication skills, with the ability to deal with patrons regularly
Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, and PowerPoint
Attention to detail including excellent time management and organizational skills
Must be able to address and solve problems quickly and effectively
Strong customer service and communication skills
TRAVEL, LIFTING, PHYSICAL REQUIREMENTS
Ability to work flexible hours including nights, holidays, and weekends