Ticketing agent Jobs in Downey, CA

Purchaser/Buyer AgentJoin Our Team:We are seeking a detail-oriented and proactive Purchasing Agent to join our growing team. This role is responsible for managing the buyer | purchasing process from order placement through fulfillment, building strong vendor relationships, negotiating competitive pricing, and ensuring timely delivery of products. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and excels at coordinating with suppliers, customers, and internal teams.If you are highly organized, customer-focused, and enjoy working with vendors and sales teams to keep operations running smoothly, we'd love to hear from you.Key Responsibilities:Create, process, and manage purchase orders with suppliers, vendors, and manufacturers.Coordinate product procurement and fulfillment to ensure accurate and timely delivery.Negotiate pricing, terms, and delivery schedules with suppliers to maximize value and cost savings.Maintain strong relationships with vendors and manufacturers while monitoring supplier performance.Track and follow up on order status, shipments, backorders, and delivery schedules.Process and distribute purchase orders, invoices, and related purchasing documentation.Review and analyze purchasing reports and ad hoc data to support business decisions.Ensure customer requirements are accurately communicated and executed, including:Product specifications and configurationsQuantity increases or decreasesSplit shipments and multiple ordersSpecial customer requirementsMultiple shipping locationsServe as a liaison between suppliers, customers, sales teams, and internal departments regarding order status, updates, delays, and fulfillment issues.Resolve purchasing and fulfillment discrepancies while maintaining a high level of customer service.Maintain accurate records and data within company systems and purchasing platforms.Qualifications Required:Proficiency in Microsoft Office, including Excel and Word.Excellent verbal and written communication skills.Strong customer service and relationship-building abilities.Exceptional attention to detail and organizational skills.Ability to manage multiple priorities in a fast-paced environment.Strong problem-solving and follow-up skills.Ability to work independently while collaborating effectively with cross-functional teams.Preferred:Experience in purchasing, procurement, order management, supply chain, inside sales support, or related roles.Knowledge of IT, technology, or Audio Visual (AV) products and solutions.Experience working with ERP systems such as NetSuite, Quosal, or similar platforms.Experience negotiating pricing and managing vendor relationships.What You'll Bring:A sense of urgency and ownership.Strong analytical and critical-thinking skills.A customer-first mindset.The ability to build productive relationships with suppliers and internal stakeholders.A commitment to accuracy, efficiency, and continuous improvementpensation & Benefits:Competitive salaryMedical, dental, and vision coverage401(k) planPaid vacationAdditional company perksAbout GSTGolden Star Technology Inc. (GST), headquartered in Cerritos, California, has been recognized by the Los Angeles Business Journal as one of LA's Best Places to Work for six consecutive years. As a leading provider of IT and audiovisual (AV) solutions and services, GST serves small and mid-sized businesses, enterprises, government agencies, and educational institutions nationwide.Since its founding in 1985, GST has built a strong reputation for innovation, reliability, and customer commitment. The company's continued growth is driven by its ability to deliver a comprehensive portfolio of industry-leading technology solutions, customized configurations, and exceptional customer service. Through strategic partnerships with top manufacturers and visionary technology providers, GST empowers organizations to achieve their business objectives with confidence and efficiency.For more information, please visit

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