Training consultant Jobs in Los Angeles, CA

Job Description

Job Description

Salary : $75,000.00 to $90,000.00 USD

Who We Are :

At Journal Technologies, we believe our technology can be a force for good in the world ensuring the proper and efficient functioning of some of the most foundational aspects of society - the courts and justice system.

We create and implement enterprise software that supports the administration of justice, currently in the United States, Canada, and Australia. While our eSeries product suite enables governments and their employees to deliver continued foundational court processes, our R&D focuses on leveraging emerging possibilities with technology to improve access and efficiency.

Headquartered in Los Angeles, Journal Technologies is a long-time, wholly-owned subsidiary of Daily Journal Corporation (NASDAQ : DJCO). We also have a major office in Logan, Utah, a team in Melbourne, Australia, an office in Victoria, Canada and a growing number of remote staff across North America and the world.

Under our next generation of leadership, we're implementing a new vision for the company that prioritizes building an extraordinary workplace with empowered people at the heart of our business. Great people want to collaborate with great people, and we are actively looking for smart, motivated people who care deeply about the work they do.

Training Lead

We are looking for a dynamic and creative Training Lead to spearhead the development of educational materials, including training videos, for our internal staff training and external clients. The ideal candidate will have a strong background in instructional design, adult learning principles, and multimedia content creation. This role requires someone who can work collaboratively with internal teams to translate complex product information into engaging, accessible, and effective training resources that empower our clients to maximize the value of our products and services. Experience deploying a Learning Management System is a plus.

Responsibilities :

• Design and develop a variety of training materials, including instructional videos, e-learning modules, user guides, and webinars.
• Create structured training programs tailored to different client needs and user roles.
• Work closely with program managers, subject matter experts, and marketing teams to gather information and ensure training content is accurate and up-to-date.
• Partner with the Customer Experience and Project teams to understand common client challenges and create targeted training solutions.
• Lead the creation of high-quality video tutorials, including scripting, storyboarding, recording, and editing.
• Utilize a variety of tools and platforms to produce visually appealing and effective training materials.
• Organize and maintain a comprehensive library of training materials accessible to both clients and internal teams.
• Ensure content is regularly updated to reflect product updates and changes.
• Facilitate live and recorded training sessions for clients, providing them with the knowledge and skills they need to succeed.
• Tailor training sessions to the specific needs of different client groups, such as end-users, administrators, and technical staff.
• Work with Customer Experience to gather feedback from clients and measure the effectiveness of training materials and sessions.
• Continuously improve training content based on client feedback, usage analytics, and industry best practices.
• Stay informed about the latest trends in training, e-learning, and instructional design to ensure our training materials are cutting-edge and effective.
• Incorporate innovative training techniques and technologies to enhance the client learning experience.

Requirements :

The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties; additional responsibilities may be assigned.

Reports to : Senior Director of Professional Services

Location : Remote; USA or Canada

At this time, we are only able to consider candidates who are U.S. citizens or permanent residents due to employment authorization requirements. We are unable to provide visa sponsorship or work authorization support for this position.

Why Journal Technologies?

Visit www.journaltech.com / careers for more information, but highlights include :

Equal Opportunity / Affirmative Action Employer : Employment at Journal Technologies is based solely upon the qualifications of the individual applicant, regardless of race (including traits historically associated with race, such as hair texture and protective hairstyles), ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws. This policy applies to all personnel actions and decisions, including recruiting, hiring, discipline, training, transfers, compensation, benefits, promotions and terminations, leaves of absence, benefits, and other terms and conditions of employment.

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