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Training specialist Jobs in Madison, WI
Training Specialist
Springs Window FashionsMIDDLETON, WI, US- Promoted
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Springs Window FashionsMIDDLETON, WI, USDescription
Springs Window Fashions has been part of the window treatments industry since 1939. Headquartered in Middleton WI, we have over 8,000 associates and 18 locations worldwide. Our products are available in nearly every major retailer, in thousands of designer showrooms, and showcased in large commercial buildings. Our company is privately owned with products marketed across a broad portfolio of brands including Bali, Graber, SunSetter, and Mecho. We pride ourselves as “The Best Experience Company,” striving to provide the best experience for our consumers, channel partners, and associates.
Mission
The Residential Sales Training Team is dedicated to delivering the Best Experience for our employees, customers, and end-users. As a Training Specialist, you will play an integral role in training our Springs Window Fashions internal sales teams and external customers. Utilizing strategic thinking and planning, we develop meaningful and engaging training around product knowledge and selling skills. Training at SWF comes in many forms—from web-based modules and interactive virtual webinars to in-person, hands-on courses. As a part of our team, you will help us to achieve our goal of enhancing the expertise of all those who represent our products.
Objectives
- Facilitate instructor-led training sessions with internal employees and external customers to build expertise to drive greater sales and engagement
- Develop and publish regular, ongoing communication materials for new product launches and / or updates
- Analyze performance to identify and assist in the build of follow-up training
- Design new training programs and / or customize existing training programs that ensure the successful implementation of key strategic initiatives / programs or address specific training needs
- Coordinate, implement, and deliver tactical internal and external product training and education plans to ensure superior customer service for those representing our products
- Deliver training for the following :
- New Hire Training
- External Customer Training and Onboarding
- New Product Launches
- New Hire Training
- Selling Skills
- Other duties as assigned
Requirements
Education and Experience
Knowledge, Skills and Abilities
Behavioral Competencies