Transportation Jobs in Lubbock tx

Job Type

Full-time

Description

Danner's Inc., a respected leader in Maritime Transportation and Security, is expanding our team in Port Arthur, TX. We are in search of Dispatchers / Customer Service Representatives who are customer service oriented, courteous, work well under pressure and can complete tasks in a detailed and safe manner. This position offers the opportunity to work and grow in a fast-paced environment and contribute to the efficient operation of our maritime operations.

As a Dispatcher / Customer Service Representative, you will :

• Triage emails, calls and inquiries from customers
• Plan, schedule, and dispatch drivers and vehicles to meet dynamic job requirements
• Verify driver paperwork is correct
• Work closely with Drivers to coordinate pick up and drop offs to maintain maximum productivity and efficiency
• Communicate effectively with supervisors, customers, and teammates to resolve issues and coordinate services
• Ensure all job assignments are properly logged into system and updated accordingly
• Track and follow job assignments and drivers' status via cell and GPS
• Monitor driver availability and location
• Ensure all paperwork has been completed and updated for each job
• Assist in expediting any problematic jobs that are late, missing, mis-routed, returned in a timely manner and communicate with customer regarding details
• All dispatcher candidates will start off in a driving position to get familiar with the driver job duties
• Occasionally Drive in order to meet client expectations
• Occasionally needed for other duties as directed by manager
• Demonstrate commitment to Danner's values & professionalism through appropriate conduct at all times.

Benefits :

Competitive hourly rates starting at $16.00 / hour.

Schedule :

Monday to Friday, 8 : 00 AM - 4 : 00 PM, with every other weekend required. Weekend shifts (either opening or closing) will be determined based on scheduling needs.

Requirements

The Dispatcher will be responsible for promoting and maintaining customer satisfaction and goodwill by successfully fulfilling job assignments through customer pick up and drop offs in a timely and professional manner.

Qualified Dispatcher shall meet the following general & physical requirements :

General :

Physical :

If you are enthusiastic about providing exceptional customer service and meet the qualifications above, please submit your resume and / or application. We look forward to hearing from you!

We are an equal opportunity employer and value diversity. All qualified applicants will be considered for employment regardless of race, religion, national origin, color, sex, sexual orientation, gender identity, veteran status, or disability.

Salary Description

16-$18