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Aloha Pacific Federal Credit UnionHonolulu, HI, United States
2 days ago
Job type
Full-time
Job description
1,000 HIRING BONUS
JOB SUMMARY
Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures.
QUALIFICATIONS
One (1) year certificate from college or technical school; six (6) months related experience and / or training; or equivalent combination of education and experience.
Knowledge of and experience with customer service principles and practices
Proficient in relevant computer applications (i.e. Microsoft Word, Excel, etc.) and possess keyboarding skills
Usage of office equipment such as telephone, calculator, copier, fax, etc.
Administration and clerical processes
Six (6) months or more in a call center environment highly preferred
Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA's Rules and Regulations.