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User experience Jobs in Charlotte, NC

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User experience • charlotte nc

Last updated: 2 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Hustle Notice BizCharlotte, NC, US
Full-time
Customer Service Representative.Customer Service Representative.We are looking for a dynamic and friendly Customer Service Representative to join our team and help deliver exceptional service to ou...Show moreLast updated: 30+ days ago
  • Promoted
PATIENT DINING ASSOCIATE - DIETARY AIDE (FULL TIME)

PATIENT DINING ASSOCIATE - DIETARY AIDE (FULL TIME)

Morrison HealthcareMatthews, NC, US
Full-time +1
We are hiring immediately for a full time .PATIENT DINING ASSOCIATE - DIETARY AIDE .Atrium Health Union West - 1000 Healing Way, Matthews, NC 28104. Note : online applications accepted.Days...Show moreLast updated: 2 days ago
Remote Administrative Assistant

Remote Administrative Assistant

VirtualVocationsCharlotte, North Carolina, United States
Remote
Part-time
A company is looking for an Administrative Assistant (Remote).Key ResponsibilitiesProvide administrative support to ensure efficient operation of the officeAssist in managing schedules, appointment...Show moreLast updated: 9 days ago
Automotive Technician A

Automotive Technician A

The Auto Club GroupCharlotte, NC, United States
Full-time
It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.Why Choose a Career with the AAA The Auto Club Group (ACG) / AAA Car Care : .At AAA Car Care,...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Hustle Notice BizCharlotte, NC, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Representative

Department : Core Call Inc

Employment Type : Full Time

Location : Charlotte, NC

Compensation : $17.25 - $24.00 / hour

Description

Job Title : Customer Service Representative

Location : Charlotte, NC

Job Type : Full-time

We are looking for a dynamic and friendly Customer Service Representative to join our team and help deliver exceptional service to our valued customers. In this role, you will be the first point of contact for customer inquiries and concerns, providing assistance and solutions to ensure a positive customer experience.

Key Responsibilities

  • Answer incoming calls and respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services, addressing customer needs and concerns promptly.
  • Assist customers with order placements, tracking shipments, and handling returns or exchanges.
  • Resolve issues and complaints in a professional and empathetic manner to enhance customer satisfaction.
  • Document customer interactions and feedback in the company database for future reference.
  • Collaborate with team members and other departments to ensure seamless service and effective problem resolution.

Skills, Knowledge and Expertise

  • High school diploma or equivalent; additional qualifications in customer service or a related field are a plus.
  • Proven experience in a customer service role or similar position.
  • Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
  • Strong problem-solving skills and the ability to handle challenging situations with composure.
  • Proficiency with customer service software, databases, and Microsoft Office Suite.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Benefits

  • Growth opportunities within the company.
  • Comprehensive training and onboarding.
  • Paid time off and holidays.
  • A positive and supportive work environment.