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User experience • lowell ma
IT User Support / Help Desk Associate
Homans AssociatesWilmington, MA- New!
Experience Lead Retail Customer Service
PetSmart Store Support Group, Inc.Nashua, NH, United States- Promoted
Experience Manager
Ulta BeautyNashua, NH, USExperience Coordinator
Rich Products CorporationAndover, NY, GBExperience Manager
Ulta Beauty, Inc.Nashua, New Hampshire, United States- Promoted
Customer Experience Manager
Home Depot (Management)Nashua, NH, US- Promoted
Workplace Experience Manager
JLLAndover, MA, US- Promoted
Center Director
The Learning ExperienceWilmington, MA, US- Promoted
Lead Samsung Experience Consultant
2020 CompaniesNashua, NH, US- Promoted
Learning Experience Designer 3
OntoWilmington, MA, United States- Promoted
Mail Processor - No Experience Required
Postal Hiring HubAndover, MA, US- Promoted
Postal Clerk - No Experience Required
Postal SourceNashua, New Hampshire, United StatesWorkplace Collaboration & End User Enablement Manager
Watts Regulator CompanyNorth Andover, MAMember Experience Manager
EōS FitnessHudson, New Hampshire, USA- Promoted
Customer Experience Manager
New Hampshire StaffingNashua, NH, US- Promoted
User Experience Designer
VirtualVocationsLowell, Massachusetts, United States- Promoted
Customer Experience Coordinator
TJXNorth Andover, MA, US- Promoted
Delivery Driver - No Experience Needed
DoorDashBillerica, Massachusetts, United StatesEpic is hiring : User Experience Designer in Lowell
EpicLowell, MA, United States- government (from $ 69,241 to $ 368,310 year)
- cyber security (from $ 124,959 to $ 250,000 year)
- software architect (from $ 125,000 to $ 234,000 year)
- dentist (from $ 79,875 to $ 225,000 year)
- general dentist (from $ 79,875 to $ 225,000 year)
- hospital (from $ 30,000 to $ 215,500 year)
- software engineering manager (from $ 87,360 to $ 215,400 year)
- Fremont, CA (from $ 89,420 to $ 224,900 year)
- Honolulu, HI (from $ 147,225 to $ 206,100 year)
- Baltimore, MD (from $ 116,416 to $ 202,500 year)
- Santa Clara, CA (from $ 106,884 to $ 200,000 year)
- San Francisco, CA (from $ 104,000 to $ 190,162 year)
- San Jose, CA (from $ 105,000 to $ 190,000 year)
- Long Beach, CA (from $ 90,984 to $ 190,000 year)
- San Mateo, CA (from $ 104,971 to $ 189,958 year)
- San Bernardino, CA (from $ 104,939 to $ 189,917 year)
- San Diego, CA (from $ 104,953 to $ 187,453 year)
The average salary range is between $ 92,576 and $ 160,718 year , with the average salary hovering around $ 117,046 year .
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IT User Support / Help Desk Associate
Homans AssociatesWilmington, MA- Full-time
Job Description
Homans Associates (HA) is a subsidiary of the largest independent HVAC / R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies, and accessories. We have locations throughout New England, New York, and New Jersey.
We currently have openings for an On-Site IT User Support / Help Desk Associate in our Wilmington MA. location. There is no relocation assistance offered for this position. As the IT User Support / Help Desk Associate, you will provide support and guidance to users experiencing technical issues relating to computer hardware, software, and peripherals.
Company Website : / careers
Duties / Responsibilities of the IT User Support / Help Desk Associate :
- Provides technical support and guidance to resolve users’ computer hardware and software problems.
- Communicates with users via phone, chat, email, and / or a support ticketing system to assess the scope of the problem and determine what, if any, resolution steps users have performed.
- Applies knowledge of computer software and hardware to assist users in resolving problems.
- Installs or assists with the installation and set-up of new hardware, software, and peripheral equipment.
- Coordinates service or replacement of defective products from vendors and manufacturers.
- Maintains knowledge of technical innovations, trends, and best practices; makes recommendations for new software and hardware.
- Drafts or revises user training manuals and procedures.
- Maintains logs of support services provided in the ticketing system or other appropriate database.
- Develops training materials and / or provides onsite training as requested.
- Occasional travel to nearby branches.
- Performs other related duties as assigned.
Requirements
Required Skills / Abilities of the IT User Support / Help Desk Associate :
Education and Experience :
Requirements
Required Skills / Abilities of the IT User Support / Help Desk Associate :
Education and Experience :