Talent.com

User experience Jobs in Lowell, MA

Create a job alert for this search

User experience • lowell ma

Last updated: 18 hours ago
IT User Support / Help Desk Associate

IT User Support / Help Desk Associate

Homans AssociatesWilmington, MA
Full-time
Homans Associates (HA) is a subsidiary of the largest independent HVAC / R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as ...Show moreLast updated: 30+ days ago
  • New!
Experience Lead Retail Customer Service

Experience Lead Retail Customer Service

PetSmart Store Support Group, Inc.Nashua, NH, United States
Full-time
A major retail pet supply company in Nashua, NH is seeking a Retail Customer Service Supervisor.You will lead a team, ensuring exceptional service and a positive experience for pet parents.Key resp...Show moreLast updated: 18 hours ago
  • Promoted
Experience Manager

Experience Manager

Ulta BeautyNashua, NH, US
Full-time
Experience a place of energy, passion, and excitement.A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts.At Ulta Bea...Show moreLast updated: 16 days ago
Experience Coordinator

Experience Coordinator

Rich Products CorporationAndover, NY, GB
Full-time
To support our Experience lead with day to day administrative duties.This role is an onsite role, normal working hours Monday to Friday. Ensure reception area is kept clean, tidy and organised at al...Show moreLast updated: 30+ days ago
Experience Manager

Experience Manager

Ulta Beauty, Inc.Nashua, New Hampshire, United States
Full-time
A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash...Show moreLast updated: 18 days ago
  • Promoted
Customer Experience Manager

Customer Experience Manager

Home Depot (Management)Nashua, NH, US
Full-time
With a career at The Home Depot, you can be yourself and also be part of something bigger.Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of stor...Show moreLast updated: 10 days ago
  • Promoted
Workplace Experience Manager

Workplace Experience Manager

JLLAndover, MA, US
Full-time
Workplace Experience Manager JLL.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our ...Show moreLast updated: 7 days ago
  • Promoted
Center Director

Center Director

The Learning ExperienceWilmington, MA, US
Full-time
Join the fastest-growing Academy of Early Education in the nationwhere "Happy Happens Here"! At The Learning Experience, we are dedicated to creating joyful learning environments where children, fa...Show moreLast updated: 10 days ago
  • Promoted
Lead Samsung Experience Consultant

Lead Samsung Experience Consultant

2020 CompaniesNashua, NH, US
Full-time
Full-Time Retail Sales Associate For Samsung Electronics America.Become a Full-Time Retail Sales Associate • for Samsung Electronics America (SEA)! We are 2020 Companies, an outsourced sales and mar...Show moreLast updated: 10 days ago
  • Promoted
Learning Experience Designer 3

Learning Experience Designer 3

OntoWilmington, MA, United States
Full-time +1
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include : 3D metrology spanning the chip from nanometer-scale tran...Show moreLast updated: 7 days ago
  • Promoted
Mail Processor - No Experience Required

Mail Processor - No Experience Required

Postal Hiring HubAndover, MA, US
Full-time
USPS is accepting applications for PSE Mail Processing Clerks nationwide.This role is vital to ensuring the timely and accurate processing of mail. USPS provides comprehensive training to help you s...Show moreLast updated: 5 days ago
  • Promoted
Postal Clerk - No Experience Required

Postal Clerk - No Experience Required

Postal SourceNashua, New Hampshire, United States
Full-time
POSTAL CLERK NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs ne...Show moreLast updated: 30+ days ago
Workplace Collaboration & End User Enablement Manager

Workplace Collaboration & End User Enablement Manager

Watts Regulator CompanyNorth Andover, MA
Full-time
Together, we’re reimagining the future of water.We feel proud every day about what we do.We're all part of the same crucial mission, no matter what function we support it's to provide safe, clea...Show moreLast updated: 30+ days ago
Member Experience Manager

Member Experience Manager

EōS FitnessHudson, New Hampshire, USA
Full-time +1
EōS Fitness is bold upbeat and motivating.Not only in our fitness routines but in our work environment as well.Like our members our employees know how to rise to a challenge and handle it head on.E...Show moreLast updated: 10 days ago
  • Promoted
Customer Experience Manager

Customer Experience Manager

New Hampshire StaffingNashua, NH, US
Full-time
Customer Experience Manager / h2pPosition Purpose : Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, incl...Show moreLast updated: 10 days ago
  • Promoted
User Experience Designer

User Experience Designer

VirtualVocationsLowell, Massachusetts, United States
Full-time
A company is looking for a User Experience (UX) Designer (W2- Remote).Key Responsibilities Translate product requirements into user experiences for web and native applications Generate new solut...Show moreLast updated: 8 days ago
  • Promoted
Customer Experience Coordinator

Customer Experience Coordinator

TJXNorth Andover, MA, US
Full-time
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
  • Promoted
Delivery Driver - No Experience Needed

Delivery Driver - No Experience Needed

DoorDashBillerica, Massachusetts, United States
Full-time +1
Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, youll ...Show moreLast updated: 5 days ago
Epic is hiring : User Experience Designer in Lowell

Epic is hiring : User Experience Designer in Lowell

EpicLowell, MA, United States
Full-time
Please note that this position is based on our campus in Madison, WI, and requires relocation to the area.We recruit nationally and provide financial relocation assistance.At Epic, our guiding prin...Show moreLast updated: 30+ days ago
People also ask
IT User Support / Help Desk Associate

IT User Support / Help Desk Associate

Homans AssociatesWilmington, MA
30+ days ago
Job type
  • Full-time
Job description

Job Description

Homans Associates (HA) is a subsidiary of the largest independent HVAC / R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies, and accessories. We have locations throughout New England, New York, and New Jersey.

We currently have openings for an On-Site IT User Support / Help Desk Associate in our Wilmington MA. location. There is no relocation assistance offered for this position. As the IT User Support / Help Desk Associate, you will provide support and guidance to users experiencing technical issues relating to computer hardware, software, and peripherals.

Company Website : / careers

Duties / Responsibilities of the IT User Support / Help Desk Associate :

  • Provides technical support and guidance to resolve users’ computer hardware and software problems.
  • Communicates with users via phone, chat, email, and / or a support ticketing system to assess the scope of the problem and determine what, if any, resolution steps users have performed.
  • Applies knowledge of computer software and hardware to assist users in resolving problems.
  • Installs or assists with the installation and set-up of new hardware, software, and peripheral equipment.
  • Coordinates service or replacement of defective products from vendors and manufacturers.
  • Maintains knowledge of technical innovations, trends, and best practices; makes recommendations for new software and hardware.
  • Drafts or revises user training manuals and procedures.
  • Maintains logs of support services provided in the ticketing system or other appropriate database.
  • Develops training materials and / or provides onsite training as requested.
  • Occasional travel to nearby branches.
  • Performs other related duties as assigned.

Requirements

Required Skills / Abilities of the IT User Support / Help Desk Associate :

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite or related software.
  • Thorough understanding of technology commonly used by clients and employees.
  • Ability to explain technical problems to nontechnical employees.
  • Education and Experience :

  • Previous Help Desk experience preferred.
  • Requirements

    Required Skills / Abilities of the IT User Support / Help Desk Associate :

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite or related software.
  • Thorough understanding of technology commonly used by clients and employees.
  • Ability to explain technical problems to nontechnical employees.
  • Education and Experience :

  • Previous Help Desk experience preferred.