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User experience Jobs in Nashville, TN

Last updated: 1 day ago
  • Promoted
Guest Experience Representative

Guest Experience Representative

Squeeze MassageNashville, TN, US
Full-time
We’re Squeeze, a feel-good company, from the Founders of Drybar.A bit about us : Squeeze was designed to modernize the massage experience. Our revolutionary app-based booking and payment platfo...Show moreLast updated: 28 days ago
  • Promoted
Guest Experience Specialist

Guest Experience Specialist

The Escape GameBrentwood, TN, United States
Full-time
Our mission is to design and deliver EPIC interactive experiences for every single guest.At The Escape Game, you'll be a part of something bigger than yourself. No matter your role, you'll help prov...Show moreLast updated: 29 days ago
  • Promoted
User Experience Designer

User Experience Designer

IDR HealthcareBrentwood, TN, United States
Full-time
IDR is seeking a talented and innovative.This role is an exciting opportunity to be a part of a user-centered design team, responsible for creating intuitive and engaging user experiences for a ran...Show moreLast updated: 10 days ago
REQ Solutions is hiring : User Experience Designer in Brentwood

REQ Solutions is hiring : User Experience Designer in Brentwood

REQ SolutionsBrentwood, TN, United States
$70.00–$80.00 hourly
Full-time
This range is provided by REQ Solutions.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Duration : 12+ Months (Possible Extension).Responsible fo...Show moreLast updated: 15 days ago
User Experience Designer Job at Apex Systems in Nashville

User Experience Designer Job at Apex Systems in Nashville

Apex SystemsNashville, TN, United States
$35.00–$40.00 hourly
Temporary
Apex Systems has an opening for a UX Designer with a client in Nashville, TN.This role will support web and mobile UX enhancements for an application used by our client’s global workforce.Own the e...Show moreLast updated: 16 days ago
  • Promoted
Guest Experience Manager

Guest Experience Manager

CAVA - Green HillsNashville, TN, US
Full-time +1
Guest Experience Manager (Hourly Assistant Manager).At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen e...Show moreLast updated: 2 days ago
  • Promoted
User Experience Designer

User Experience Designer

VirtualVocationsNashville, Tennessee, United States
Full-time
A company is looking for a User Experience Designer to enhance the Driver and Customer support experience in a remote setting. Key ResponsibilitiesCreate process flows, wireframes, and visual design...Show moreLast updated: 15 days ago
  • Promoted
Sr. Director, User Experience Design

Sr. Director, User Experience Design

Broadcast Music, Inc.Nashville, TN, US
Full-time
Oversees the user experience and design strategy across all product interfaces, with a primary focus on managing external design agencies and vendors. Ensures seamless, high-quality experiences for ...Show moreLast updated: 1 day ago
Manager User Experience Design

Manager User Experience Design

Highmark HealthTN, Working at Home, Tennessee
$170,800.00 yearly
Full-time
This position is responsible for leading a team of creative resources to design, test, and deliver digital user experiences that support Highmark's strategic roadmap. This individual will lead a tea...Show moreLast updated: 30+ days ago
Sr. Director, User Experience Design Job at Broadcast Music, Inc in Nashville

Sr. Director, User Experience Design Job at Broadcast Music, Inc in Nashville

Broadcast Music, IncNashville, TN, United States
Full-time
Oversees the user experience and design strategy across all product interfaces, with a primary focus on managing external design agencies and vendors. Ensures seamless, high-quality experiences for ...Show moreLast updated: 7 days ago
  • Promoted
End User Computing Architect (410494)

End User Computing Architect (410494)

IDR, Inc.nashville, TN, United States
Full-time
IDR is seeking a dynamic and innovative.This role is an exciting opportunity for a seasoned professional to lead and manage end-user computing architecture in a rapidly growing organization.If you ...Show moreLast updated: 5 days ago
Account Executive - End User Sales

Account Executive - End User Sales

The Miner CorporationNashville, TN
Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing compan...Show moreLast updated: 30+ days ago
User Experience Designer

User Experience Designer

MediabistroBrentwood, TN, United States
Full-time
IDR is seeking a talented and innovative.This role is an exciting opportunity to be a part of a user-centered design team, responsible for creating intuitive and engaging user experiences for a ran...Show moreLast updated: 10 days ago
Nuclear Pharmacist (Authorized User)

Nuclear Pharmacist (Authorized User)

AscensionNashville, Tennessee, United States
Must be an Authorized User with nuclear pharmacy experience.Various health insurance options & wellness plans.Retirement benefits including employer match plans. Long-term & short-term disability.Em...Show moreLast updated: 30+ days ago
  • Promoted
Customer Experience Supervisor

Customer Experience Supervisor

Marine Layer IncNashville, TN, US
Full-time
We're looking for someone pretty special to help us slang a few tees and get the word out about Marine Layer.This is not a typical retail position because we are not a typical company.While sel...Show moreLast updated: 30+ days ago
Regions Bank is hiring : Digital User Experience / User Interface (UX / UI) Designer /

Regions Bank is hiring : Digital User Experience / User Interface (UX / UI) Designer /

Regions BankNashville, TN, United States
$160,190.00 yearly
Full-time
Thank you for your interest in a career at Regions.At Regions, we believe associates deserve more than just a job.We believe in offering performance-driven individuals a place where they can build ...Show moreLast updated: 3 days ago
End User Support Specialist

End User Support Specialist

MedasourceNashville, TN
This specialist provides first level of support to at home colleagues who are having system and procedural problems across a variety of technologies and systems. Key responsibilities include problem...Show moreLast updated: 30+ days ago
Sr. Director, User Experience Design Job at Broadcast Music, Inc. (BMI) in Nashv

Sr. Director, User Experience Design Job at Broadcast Music, Inc. (BMI) in Nashv

Broadcast Music, Inc. (BMI)Nashville, TN, United States
Full-time
Oversees the user experience and design strategy across all product interfaces, with a primary focus on managing external design agencies and vendors. Ensures seamless, high-quality experiences for ...Show moreLast updated: 29 days ago
  • Promoted
Guest Experience Coordinator

Guest Experience Coordinator

Advance FinancialNashville, TN, United States
Full-time
The Guest Experience Coordinator will serve as our first impression officer.He or she will be the custodian of Advance Financial's service culture and will demonstrate a Friends Helping Friends pos...Show moreLast updated: 15 days ago
Guest Experience Representative

Guest Experience Representative

Squeeze MassageNashville, TN, US
28 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

We’re Squeeze, a feel-good company, from the Founders of Drybar.

A bit about us : Squeeze was designed to modernize the massage experience. Our revolutionary app-based booking and payment platform simplifies the process, allowing guests to book, set personalized preferences, pay, tip, rate, and review all their fingertips so they can walk in and figuratively float out. Easy, peasy, Squeezy!

BENEFITS & PERKS

  • 100% work from home
  • Flexible schedules as well as full-time status at 32 hours per week
  • Paid sick leave
  • Health benefits and 1-week paid vacation for our employees who work just 32 hours or more
  • Nurturing supportive environment no matter where you're at in your career
  • Feel-good partnership with Canine Companions (for every membership sold, we donate a day of canine support to a person with a disability)

ABOUT YOU

  • You are experienced in resolving guest issues via email for high-volume B2C technology businesses
  • You are technically proficient, a self-starter, and adaptive to change
  • You're curious and confident. You have experience prioritizing multiple tasks in a fast paced environment.
  • You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who interacts with you
  • You radiate positivity and inspire trust through teamwork
  • Words that describe you include :  creative, energetic, and detail-oriented
  • You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills
  • Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future
  • You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle
  • You can’t help but grow and are constantly striving to be your best self, and you’re excited to leap into a rewarding adventure with Squeeze
  • YOUR RESPONSIBILITIES AT SQUEEZE

  • Respond to guest via email, phone, and SMS
  • Leverage internal tools to support our Operating Partners and their teams via Slack
  • Expert at all things app-related! The Squeeze experience is completely digital end-to-end so you’ll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, and more.
  • Serve as the liaison that connects guest feedback with internal teams such as Shop Management and the Support Team
  • Demonstrate expertise in all technologies used to support guest inquiries
  • Identify opportunities to improve the guest experience and internal processes
  • EXPERIENCE REQUIREMENTS

  • 2+ years experience working in customer service at a high-volume B2C technology business
  • Excellent people skills and a strong focus on customer service
  • Strong written and oral communication skills
  • Outstanding problem solving and troubleshooting skills
  • Able self-starter with the ability to multitask in a dynamic startup environment
  • 1+ year Experience working with Zendesk preferred
  • Experience working with Zenoti, Klaviyo, and Slack preferred
  • Must be able to work weekends
  • Must live in Tennessee

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