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User experience Jobs in Orlando, FL
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User experience • orlando fl
- Promoted
Customer Experience Advocate
KellyConnect | Contact Center SolutionsOrlando, FL, USPatient Experience Advocate
True HealthOrlando, FL, United States- Promoted
- New!
Customer Experience Manager
LMK Recruiting SolutionsOrlando, FL, United States- Promoted
Guest Experience Lead
McDonald'sAltamonte Springs, FL, US- Promoted
Product Manager Interventional Ultrasound Workflows & User Experience
Siemens HealthineersOrlando, FL, USRemote User Acceptance Tester
HealthCare SupportMaitland, FL- Promoted
Customer Experience manager
MichaelsOrlando, FL, USStage 4 Solutions is hiring : Technical Support Engineer User Experience ( Hybrid
Stage 4 SolutionsOrlando, FL, United StatesResort Experience Supervisor
Westgate ResortsOrlando, Florida, USA- Promoted
Customer Experience Supervisor
American ThreadsOrlando, FL, US- Promoted
Associate User Experience Designer
The Auto Club GroupWinter Park, FL, United StatesEpic is hiring : User Experience Designer in Orlando
EpicOrlando, FL, United States- Promoted
- New!
Experience Designer
Electronic ArtsOrlando, FL, United StatesDirector of User Experience(UX)
AlegeusMaitland, FL, United StatesUIUX Designer / User Experience Designer (Remote Opportunity)
NANAOrlando, FloridaSchwab Stock Plan Services is hiring : Senior User Experience Designer, Design Sy
Schwab Stock Plan ServicesOrlando, FL, United States- New!
Head of User Experience So Paulo, Brazil Job at Digibee Inc. in Orlando
Digibee Inc.Orlando, FL, United States- Promoted
Consumer Experience Consultant
Florida StaffingAltamonte Springs, FL, USClient Experience Coordinator
The Davey Tree Expert CompanyMaitland, Florida, USAThe average salary range is between $ 70,675 and $ 154,905 year , with the average salary hovering around $ 96,870 year .
- nephrology (from $ 88,524 to $ 350,000 year)
- hospitalist (from $ 182,984 to $ 287,500 year)
- chief medical officer (from $ 131,875 to $ 265,000 year)
- associate dentist (from $ 156,400 to $ 250,000 year)
- control engineer (from $ 102,463 to $ 250,000 year)
- controls engineer (from $ 95,000 to $ 250,000 year)
- customer relations manager (from $ 57,500 to $ 250,000 year)
- dentist (from $ 146,313 to $ 250,000 year)
- general dentist (from $ 183,750 to $ 250,000 year)
- ups driver (from $ 146,250 to $ 243,750 year)
- Fremont, CA (from $ 89,420 to $ 224,900 year)
- Honolulu, HI (from $ 147,225 to $ 206,100 year)
- Baltimore, MD (from $ 116,416 to $ 202,500 year)
- Santa Clara, CA (from $ 106,884 to $ 200,000 year)
- San Francisco, CA (from $ 104,000 to $ 190,162 year)
- San Jose, CA (from $ 105,000 to $ 190,000 year)
- Long Beach, CA (from $ 90,984 to $ 190,000 year)
- San Mateo, CA (from $ 104,971 to $ 189,958 year)
- San Bernardino, CA (from $ 104,939 to $ 189,917 year)
- San Diego, CA (from $ 104,953 to $ 187,453 year)
The average salary range is between $ 92,576 and $ 160,718 year , with the average salary hovering around $ 117,046 year .
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Customer Experience Advocate
KellyConnect | Contact Center SolutionsOrlando, FL, US- Full-time
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
We are searching for the best talent for a Customer Experience Advocate to be in Orlando, Florida
Job Summary : We are seeking a dedicated Customer Experience Advocate for our inbound call team. The ideal candidate should possess a genuine passion for assisting patients and healthcare providers, outstanding communication abilities and a commitment to delivering exceptional customer service. This role requires a solution-oriented approach to managing incoming calls, addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction.
Key Responsibilities :
- Answer inbound calls promptly and professionally while striving for one-call resolution
- Serve as the primary point of contact for inquiries and escalations from in-bound calls
- Support patients, healthcare provider offices and field teams with information collection, benefit verification savings program access, specialty pharmacy triage, and shipment set up.
- Assist customers with inquiries regarding products and services.
- Resolve customer complaints and provide appropriate solutions.
- Accurately document customer interactions in the database.
- Maintain a thorough understanding of product offerings to effectively assist customers.
- Adhere to company policies and procedures while providing high-quality service.
- Collaborate with team members to enhance customer experience.
- Meet or exceed performance metrics, including call response time and customer satisfaction scores.
- Provide process feedback and suggest service delivery improvements.
- Ensure customers receive accurate product and service information to make informed decisions.
- Promptly resolve customer complaints and issues, escalating complex problems to management when necessary.
Required Qualifications :
Preferred Qualifications :