User experience Jobs in Syracuse, NY

Product Manager

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream : To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started : Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Join our dynamic and innovative consumer team at the crux of innovation, technology, and consumer products! We are dedicated to empowering individuals to take control of their health and well-being through cutting-edge biosensor technology and intuitive app experiences. If you're passionate about pushing the boundaries of what's possible and thrive in fast-moving environments, we want you on our team. Together, we create solutions that make a positive impact on people's lives.

As a Product Manager in our Consumer team, you will drive the strategy and development of our in-app activation and support features including onboarding, education, account management and support. You will work with cross-functional teams to champion new activation and support capabilities and coordinate their development from conception to commercialization.

Where you come in :

• You will evaluate and analyze user behavior, feedback, and support dataas well as our current onboarding, education, and in-app support experiencesto identify friction points, gaps, and opportunities to improve activation and retention.
• Develop a strategic vision for user activation and ongoing support that aligns with our company's mission and growth objectives.
• Translate this vision into a clear, actionable product strategy and roadmap, driving initiatives that enhance user engagement, satisfaction, and retention.
• You'll collaborate closely with design, engineering, clinical, marketing, and customer support teams to deliver intuitive, scalable, and impactful solutions.
• You'll champion a user-first mindset, advocating for features that reduce setup time, increase confidence, and foster long-term engagement.
• You'll own the end-to-end product lifecyclefrom discovery and requirements gathering to launch and iterationensuring timely delivery and measurable outcomes.
• You'll partner with analytics and research teams to define success metrics and continuously optimize the user journey based on data and insights.
• You'll stay ahead of industry trends and best practices in digital health, onboarding, and support to inform product innovation.

What makes you successful :

What you'll get :

Travel : 5-15%

Experience and Education Requirements :

Remote Workplace : Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles / 120km). If you reside within commuting distance of a Dexcom site (typically 75 miles / 120km) a hybrid working environment may be available. Ask about our Flex workplace option.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com.

Salary : $122,500.00 - $204,100.00