User testing Jobs in Westminster, CO

Job Description

Job Description

We’re changing the way people connect to social care.

At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers.

Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.

As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.

Job Overview : Leverage a deep understanding of the real-world goals of seekers, helpers, and agencies in navigating the social service ecosystem to  drive the design vision and execution for our products. In this role, you will own the end-to-end design process, mentor team members, and collaborate closely with cross-functional leaders to deliver impactful and cohesive user experiences across our product ecosystem.

Objectives :

• Coordinate, and collaborate with User Research, Design, Engineering, product, and stakeholders to define and implement product solutions.
• Use qualitative and quantitative data to inform your designs approach, iterate on, and measure the success of your solutions
• Deliver appropriate and timely solutions that are grounded in empathy, data, and an understanding of what is technically possible
• Communicate and foster alignment across company teams around design principles and approaches.

Key Responsibilities and Duties :

Qualifications :

The salary range provided reflects the national average for this job title and does not represent compensation specific to Findhelp. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.

We value being together

We believe being together enables stronger relationships, collaboration, and culture.

This position is in office and candidates must be located in Austin, Texas.

Perks at Findhelp

We’re building a diverse, inclusive team

You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.

Here are some of the ways we support our staff :