Ux developer Jobs in Nashville tn

Who we are :

Founded in 1978, GS&F is an award-winning, fully integrated marketing and communications agency. GS&F delivers proven results for clients by providing experienced marketing, creative, interactive, media, public relations and production specialists under one roof. GS&F staff numbers 75+ and our roster includes major regional, national and global clients. A fiercely independent agency, GS&F takes an audience-first approach to determine the path to each client’s most dramatic business potential. We expose the truth and create an experience around it with this approach.

Most importantly, GS&F is a fully employed-owned company. As a team member, you become an owner in the company.

Who we are looking for :

We are seeking an innovative and forward-thinking Senior Experience Strategist to join our team of experience design leaders. This role requires a balance of strategic vision, operational excellence, and hands-on collaboration. As a Senior Experience Strategist, you will drive transformative customer experiences by connecting insights, analytics, and creativity to influence product roadmaps and strategic initiatives.

This position is central to our success, requiring a systems-level thinker who can identify scalable opportunities across complex ecosystems while remaining grounded in customer needs and business goals.

KEY RESPONSIBILITIES :

• Shape Experience Strategy : Use data-driven insights, user research, and innovative thinking to define and implement experience strategies across platforms and initiatives.
• Identify Opportunities : Connect the dots across systems and teams to uncover friction points, streamline customer journeys, and drive scalable, sustainable solutions.
• Lead Customer-Centric Initiatives : Operationalize customer insights to improve the end-to-end customer experience, delivering measurable business outcomes through enhanced email campaigns, website personalization strategies, and user-focused design.
• Drive Foundational Research : Develop and lead a foundational research strategy that uncovers moments of truth within the customer journey while aligning cross-functional stakeholders around key insights.
• Hands-On Research Expertise : Design, plan, and facilitate diverse research efforts to support design objectives, translating findings into actionable strategies for future-state experiences, including audience-driven email campaigns.
• Cross-Functional Collaboration : Partner with internal teams to test and iterate on design solutions across a variety of platforms, including desktop applications, immersive headsets, mobile platforms, and email marketing tools.
• Communicate Vision Effectively : Serve as an excellent storyteller who can simplify complex concepts, inspiring enthusiasm and alignment around proposed future-state experiences.
• Data Visualization : Support teams buy building visuals, journeys, maps, flows that can communicate complex technical concepts and serve as tools for Development.

You’ll likely need the following qualifications and experience to be successful in this role :

QUALIFICATIONS :

Additional information :

Diversity, Equity & Inclusion :

There is power in celebrating who we are. GS&F is committed to embracing and welcoming past, current and future employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status and other characteristics that make our employees unique. After all, diversity feeds the best friendships because what makes you, you…makes us, us.

Because of this commitment and our commitment to improve, we have set important DE&I milestones and goals for our agency. To that end, you may be asked a question about your gender, ethnicity, disability or veteran status as you submit your online application. Rest assured we don’t have the ability to track your responses to these questions back to you and it’s never considered as part of your candidacy for a position at GS&F. If we say we want to improve, we simply want to know we are actually improving.

Location :

Given the nature of this role our preference is for someone to ultimately relocate and / or live in the Nashville community within the first 90 days.

As a full-time member of the GS&F team, we offer the following benefits :