Vice president of operations Jobs in Los Angeles, CA

Job Description

Job Description

Vice President, Field Operations. Location – LA / NYC (Hybrid-3 days in-office) Data-Driven Research and Insights

MarketCast combines the power of research, technology, and data science to help marketers and researchers maximize their advertising impact and unlock brand Fandom.

Our data and insights guide critical marketing decisions, helping brands determine which fandom audiences to prioritize and product benefits to communicate, in addition to developing, launching, and measuring brand and advertising campaigns across media platforms. Today our clients represent the biggest names in entertainment, tech, consumer brands, and sports and video games, and our impact touches the lives of billions of people around the globe.

FandomIsOurJam

We’re looking for someone who can :

• Be responsible for overseeing & coordinating fieldwork activities to ensure successful execution of research projects. This role involves managing data collection teams, ensuring adherence to research protocols, ensuring best quality of data, and optimizing field operations.
• Be responsible for the quality of all functions on the Quant Field Operations teams – including best practices, adherence to processes, procedures, timelines, and accuracy of team deliverables
• Be responsible for vendor relationship management of respondent / panel acquisition, overseeing SLAs, delivery of quality in respondents through vendors and managing vendor spends and efficiencies
• Address performance and process issues; make recommendations and prioritize based on urgency / client impact
• Identify patterns, relationships, and problems in data and statistical sets for the Engineering team to build alerts into our platforms
• Plays a consultative role with clients and / or internal teams; partners with clients and / or internal team to help them find desired answers and achieve desired results
• Extract pertinent data and build detailed reports for upper management
• Drives internal initiatives to implement process efficiencies and automation opportunities; manages implementation of new processes
• Supervises direct reports; mentor and develop / train team members
• Establishes long-term success for the team; creates opportunities for growth and learning
• An analytical mindset to help define solution options and potential tradeoffs to solve business problems.

It’ll be helpful if you have :

Benefits and Perks :

Our Purpose :

Fandom connects people with shared passions and builds communities around them. It offers them space to express their joy and love, whether that’s for superheroes, sports teams, or even small batch whiskeys. At MarketCast, we believe in the power of fandom. It’s as important for brands as it is for action heroes and we do fandom research, data science and analytics better than anyone on the planet. This obsessive focus on fans helps the world’s top creators, media platforms, and sports leagues transform followers into fanatics and investments into impact.

Our Core Values :

Curiosity Makes Us Tick

Our love of learning manifests in everything we do - from the surveys we field and the datasets we analyze to the technology we develop. Where others pause, we push forward, uncovering hidden meaning and answers. Always learning, always looking for more.

We Celebrate Wins

Whether its wowing clients with research or solving everyday challenges, we pause to honor great work and everyone who plays a role in it. We acknowledge and recognize great work and hustle that helps deliver the very best outcomes.

Trust is Always Trending

Trust means everything to us. It’s lending a hand when deadlines loom, always delivering on the promises we make, and calling out behavior that harms our culture. And our client’s trust is what makes all this possible, something we never take for granted.

We Roll with Change

We embrace change as an opportunity to learn, grow, and further develop. We do this by challenging our biases and rethinking how things have always been done in the past. This fresh, open-minded approach keeps us agile, innovating, and adapting in the face of uncertainty.

Diversity is Our Superpower

Our differences make us stronger. As researchers and data scientists, we have a responsibility to reflect the diverse audiences and communities all around us. Understanding people, opinions and life experiences fuels our insights and deepens our perspectives.

At MarketCast, we don't just accept difference - we embrace it, support it, and thrive on it for the benefit of our global culture and success. MarketCast is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Check us out : www.marketcast.com

Per the pay transparency law, the hiring range for this position is $135,000 to $165,000. As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, skill set, and any other factors MarketCast considers relevant to the hiring decision. In addition to your salary, MarketCast believes in providing a competitive total rewards package for its employees. MarketCast offers employees a holistic and wide array of benefits such as subsidized medical, dental and vision, enhanced mental health resources, free access to the HealthJoy, 401K match from day one, career and personal growth outlets, such as Coursera and LinkedIn Learning, and two free monthly movie tickets. All benefits are subject to eligibility requirements and the terms of our official plan may be modified or amended from time to time.

CCPA NOTICE : In accordance with the California Consumer Privacy Act, please note that we collect some or all the below categories of personal information from you as part of the application process and use it for the purposes indicated. Category of Personal Information : 1. Name, Contact Information (phone, email, address) Purpose : To be able to contact you 2. Information on work history and education Purpose : To be able to assess qualifications for the role 3. Race / ethnicity information (optional) Purpose : To comply with governmental reporting obligations 4. Veteran and military Status (optional) Purpose : to comply with governmental reporting obligation.