Vice president of sales Jobs in Rochester, NY

Job Description

Job Summary

The Vice President of Residential Treatment Services is a dynamic, mission-driven leader responsible for the overall strategic, operational, and financial management of the organization's residential treatment services - currently serving 220+ beds across 4 residential treatment campuses in New York State (i.e., Rochester, Chili, Auburn, and Bath); reporting to the Chief Operating Officer.

Success in this role requires a leader who models emotional intelligence and leads with resilience, sound judgement, and a commitment to principled decision-making in support of long-term organizational health and client outcomes. This leader maintains a strong, visible presence across residential treatment campuses to build relationships, support teams, and ensure alignment between strategic goals and direct service implementation.

Essential Job functions

• Strategic Leadership : Develop and execute short- and long-term strategies for residential treatment services that align with Hillside's vision, mission and values.
• Disciplined Execution : Foster a culture of operational discipline, ensuring the consistent execution of tactics and adherence to standardized business processes and practices to drive continuous improvement, quality, efficiency and measurable outcomes.
• Operational Oversight : Ensure high-quality, family-driven, youth-guided, culturally aware, and trauma informed services across multiple residential treatment campuses; implement systems and processes that support operational excellence and client-centered care.
• Staff leadership and Development : Build, mentor, and lead high-performing diverse management teams. Invest in professional development for management teams and empower accountability at all levels.
• Financial Management : Manage program budgets with full P&L accountability. In collaboration with Finance, develop sustainable annual budget; monitor financial performance and optimize resource utilization. Ensure current / future financial and operational success through prudent fiscal management and decision-making, timely actions and thorough risk analysis.
• Regulatory Compliance : Maintain full compliance with all local, state (including and not limited to OCFS, OMH, OPWDD, DOH, and etc.), federal, and / or otherwise regulatory requirements & standards; lead audit preparation and continuous improvement efforts in collaboration with support departments.
• Emotional Intelligence and Organizational Fortitude : Exhibit emotional maturity and strategic foresight to lead through complex situations, balancing empathy with the decisions needed to prioritize long-term organizational health and client outcomes.
• Interdepartmental Collaboration : Effectively collaborate across a highly matrixed organizational structure to maximize shared resources, alignment, and innovation.
• Program Quality and Innovation : Promote and support a culture of continuous improvement, evidence-based practices, and service excellence across residential treatment services.
• Stakeholder Engagement : Develop strong, trusted relationships with staff, funders, oversight agencies, families, and community partners. Further Hillside's identity as a thought partner in the child-serving sector.
• Crisis Management : Provide steady, decisive leadership during critical incidents to ensure safety, compliance, and business continuity.
• Growth & Demand Management : Implement program lifecycle process for residential treatment services; continuously assessing public health trends (i.e., referral patterns, service catchment, etc.) to remain nimble and responsive to community needs.
• While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

LEADERSHIP DUTIES

Education & Experience

Special Requirements

Knowledge, Skills & Abilities

In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, Optimizes Decision Making, Builds Talent and Engagement, Manages Change, Fosters Accountability and Results, the following occupational competencies must be demonstrated :

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Occasional sitting (up to 4 hours)

140,000 Minimum pay rate, $200,000 Maximum pay rate, based on experience.

About Us

At Hillside, we believe that healthy youth and strong families with opportunities to succeed are the foundation of any thriving community. Guided by this belief, we provide community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma. From locations across Central & Western New York and Prince George's County, Maryland, our programs serve nearly 10,000 youth, adults, and families each year.

Partnering with families and communities, we deliver high-quality, evidence-based services, in the appropriate settings - whether on residential campuses or in schools, homes, or the workplace. By measuring the impact of our work, we endeavor to deliver ever better outcomes every day.

Equal Opportunity Employer : Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating development opportunities for our people. Hillside is an equal opportunity employer; individuals from underrepresented and / or marginalized identities, Veterans, and disabled persons are encouraged to apply. Upon request, reasonable accommodations will be provided for the disabled.

Total Rewards : We offer a competitive benefits package to include generous paid time off, paid holidays, comprehensive medical, dental and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, and Employee Assistance Plan - just to name a few of the amazing benefits at Hillside! World changers and change makers join our talent community every day. Apply online, get on board, and grow your career with us!