Voice engineer Jobs in Chicago, IL

Job Description

frog, Sr. Experience Designer - Voice -

Description

What will you be doing?

Experience Designers are responsible for the design of digitally enabled products and services. You will use your broad skillset across the content, service, interaction, and visual design domains to craft holistic design solutions, from early-stage idea generation through detailed design of product service features and user stories in a digital voice product.

As a Senior Experience Designer - Voice , you are expected to represent depth in the craft of voice design : as an individual contributor, as a mentor and guide for more junior colleagues, and as a contributor to the design community. You will often be the backbone of your projects from beginning to end. You will plan, prioritize, and deliver design activities autonomously, in the context of cross-functional projects. You will lead client conversations and provide POVs for voice design, providing articulate recommendations and helping guide client choices.

In this specific role, you will join a bustling and collaborative team that leads the digital product discovery and design for a global Quick Service Restaurant – one that feeds 1% of the world’s population every day. You will play a central role in exploring voice integration in digital products for ordering and crew facing restaurant technology, from research through detailed design, partnering closely with Product Management and Engineering (who are as passionate about product as they are burgers and fries). This is a hybrid position; three days per week you’ll link up with your team IRL at this global company’s headquarters in Chicago’s burgeoning West Loop.

Your fellow team members will rely on you to :

• Embrace being a self-starter with high agency, diving deep into the entire product design lifecycle, from user research to detailed design for voice
• Partner with other designers, product managers, and technology leads to drive alignment around user needs, and rally around lovable and feasible customer-first solutions
• Be able to zoom out to define holistic digital product and convergent experience concepts, in collaboration with cross-functional teams (e.g., Marketing, Strategy, Operations, etc.)
• Be curious and connect the “why” behind design decisions to the business’s goals
• Bring clarity to all through your design craft, especially when things feel ambiguous
• Apply systems thinking into actionable user flows
• Support a successful knowledge transfer of designs to the development team, co-writing component specifications with adherence to accessibility standards
• Create and maintain documentation for voice design standards and guidelines
• Thrive in a team that values open sharing of WIP and is committed to a culture of collective brainstorming

In this role, you will :

We want you to have :

About frog, apart of Capgemini Invent

frog is a leading global creative consultancy, part of Capgemini Invent

We challenge the status quo to craft and build transformative human experiences that win hearts and move markets.

Partnering with passionate leaders and visionary entrepreneurs, we apply creativity, strategy, design and data to re-invent businesses, drive growth and orchestrate customer centric transformation.

Together we strive to shape a regenerative future that is both sustainable and inclusive for businesses, people and planet.

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