Voice over artist Jobs in Irvine, CA

Last updated: 1 day ago

Promoted

Voice of the Customer Associate

Hyundai Capital Bank EuropeIrvine, CA, United States

Full-time

Promoted

Voice of the Customer Associate

Hyundai Capital AmericaIrvine, CA, United States

Full-time

Promoted

Teaching Artist

University Of California IrvineIrvine, CA, United States

$28.07–$29.60 hourly

Full-time

Association of American Universities and is ranked among the nation's top 10 public universities by U.The campus has produced five Nobel laureates and is known for its academic achievement, premier...Show moreLast updated: 4 days ago

Promoted

Technical Artist

Ember LabOrange, CA, US

$130,000.00–$180,000.00 yearly

Full-time

At Ember Lab, our goal is to create powerful, transformative experiences that impact people for a lifetime.Having released our debut game, Kena : Bridge of Spirits, in 2021 this journey is just begi...Show moreLast updated: 11 days ago

Promoted

Voice of the Customer Associate - Irvine, CA

VetJobsIrvine, CA, United States

$90,000.00 yearly

Full-time

ATTENTION MILITARY AFFILIATED JOB SEEKERS.Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitionin...Show moreLast updated: 1 day ago

Sandwich Artist Job at Subway - 22692-0 in Tustin

Subway - 22692-0Tustin, CA, United States

Full-time +1

As part of the Subway® Team, you as a Sandwich Artist ® will focus on four main things : .Providing an excellent Guest experience. Preparing and serving great food .Keeping restaurants clean and beaut...Show moreLast updated: 15 days ago

Senior Engineer (Voice - UCCE)

GEICOFair, CA

$76,000.00–$236,500.00 yearly

Full-time

GEICO is seeking an experienced Senior Engineer with a passion for building high performance, low-latency platforms and applications. You will help drive our insurance business transformation as we ...Show moreLast updated: 30+ days ago

Over Scale Maintenance Attendance

ABM IndustriesSanta Ana, CA, US

$31.75 hourly

The Over Scale Maintenance Attendance is a.They will also do regular housekeeping to keep areas clean and safe.The Maintenance staff will report safety hazards and larger maintenance problems to a ...Show moreLast updated: 7 days ago

Subway - 18967-0 is hiring : Sandwich Artist in Laguna Woods

Subway - 18967-0Laguna Woods, CA, United States

Full-time +1

Subway - 45693-0 is hiring : Sandwich Artist in Orange

Subway - 45693-0Orange, CA, United States

Full-time +1

Promoted

Teaching Artist

University of California - IrvineIrvine, CA, United States

$28.07–$29.60 hourly

Full-time

Promoted

Voice Instructor

Irvine School of MusicIrvine, CA, US

$26.00–$32.00 hourly

Part-time

Join Irvine's Fastest-Growing Music School as a Part-Time Voice Teacher!.Are you a passionate and dedicated music instructor looking to inspire the next generation of musicians? Are you committ...Show moreLast updated: 2 days ago

Specialty Artist - MAC

Ulta BeautyCosta Mesa, CA, United States

$18.00–$27.00 hourly

Full-time

A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash...Show moreLast updated: 7 days ago

Subway - 40330-0 is hiring : Sandwich Artist in Santa Ana

Subway - 40330-0Santa Ana, CA, United States

Full-time +1

Junior Network Voice Engineer

EclaroOrange, CA, US

Performs support and solutions for Cisco and VoIP related systems.Supports Cisco voice telephony systems for calling and back office business units. Supports all aspects of the Cisco Webex Calling D...Show moreLast updated: 30+ days ago

Voice Engineer

Merit ServicesCA

$65.00–$78.00 hourly

Merit Services is seeking a Voice Engineer to join our client’s dynamic team a in St.This thrilling position provides a chance to be at the forefront of voice communication systems, making contribu...Show moreLast updated: 30+ days ago

Voice of the Customer Associate

Hyundai Capital Bank EuropeIrvine, CA, United States

1 day ago

Job type

Full-time

Job description

Who We Are

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People

Along with competitive pay, as an employee of HCA, you are eligible for the following benefits :

Medical, Dental and Vision plans that include no-cost and low-cost plan options
Immediate 401(k) matching and vesting
Vehicle purchase and lease discounts plus monthly vehicle allowances
Paid Volunteer Time Off with company donation to a charity of your choice
Tuition reimbursement

What to Expect

The Voice of the Customer (VOC) Associate will play a pivotal role in the dynamic Customer Experience department, driving insights and recommendations based on customer feedback. This role focuses on understanding customer needs, identifying pain points, and ensuring that these insights are utilized to optimize the automotive finance experience. As part of an evolving team, the Associate will collaborate with cross-functional departments to help shape the future of customer experience.

What You Will Do

1. Research & Insights Analysis

Design, distribute, and analyze customer research to capture actionable data on customer satisfaction, sentiment, and overall experience.

Translate results into insights that guide customer experience strategies, and work with cross-functional teams to implement improvements.

2. Complaints Analysis & Resolution

Monitor and analyze customer complaints across multiple channels (e.g., phone, web, app, email, chat, social media).

Identify key drivers and root causes of dissatisfaction, develop insights to resolve recurring issues, and collaborate with operational teams to resolve complaints in a timely manner, improving the overall customer experience.

3. Listening Posts and Customer Feedback Channels

Manage and maintain various "listening posts" (e.g., surveys, feedback portals) to continuously collect and assess customer input across different touchpoints.

Analyze data to identify trends and customer needs and communicate insights to stakeholders to inform strategic decision-making.

4. Customer In-Depth Research

Conduct both external and internal research (e.g., competitive analysis, market trends, and in-depth reviews of company processes) to uncover insights about customer expectations, behaviors, and challenges.

Use research findings to make recommendations that drive improvements in customer satisfaction and loyalty.

5. Reporting and Presentation of Insights

Prepare and present clear, concise reports and presentations on key customer insights, trends, and actionable recommendations.

Communicate findings to leadership and cross-functional teams, supporting data-driven decision-making to enhance the customer experience.