Volunteer Jobs in Oakland, CA

Volunteer Services Manager (Project Management)

POSITION / TITLE : Volunteer Services Manager

RESPONSIBLE TO : Chief Administrative Officer

PROGRAM ADDRESS : 2142 Jerrold Ave., San Francisco CA 94124

MISSION : Meals on Wheels provides a network of services that allow seniors to live in their homes with dignity and independence as long as possible.

ABOUT MOWSF : Meals on Wheels San Francisco (MOWSF) works to help seniors live independently with dignity, in their own homes, for as long as it is safely possible. With a state-of-the-art facility, our kitchen production and delivery services team ensure safe and wholesome meals are produced daily and packaged in accordance with the highest standards to maintain freshness and quality from our kitchen to our client's homes. With complementary nutrition and support services, Meals on Wheels SF serves the whole person and strengthens the quality of life for thousands of clients every year.

POSITION SUMMARY : The Volunteer Services Manager is responsible for overseeing all aspects of MOWSF's volunteer engagement, including recruitment, training, scheduling, and managing volunteers to ensure they are effectively contributing to the advancement of our mission. Working hand-in-hand with senior leadership to identify, conceptualize, develop, and pilot exciting new volunteer initiatives, the position works to match volunteer skills and interests with available opportunities, while also fostering a positive volunteer experience and maintaining compliance with relevant regulations. Guided by existing or emergent programmatic and operational needs, this role also works to design points of entry for new and legacy individual and group volunteers, connecting them to the work of MOWSF and inspiring a culture of philanthropy.

DUTIES AND RESPONSIBILITIES :

Recruitment, Onboarding, and Coordination

• Collaborate with program staff to identify organizational priorities, identifying volunteer needs across the organization to create clear and concise volunteer job descriptions.
• Working with the HR department, lead recruitment activities and events, conducting interviews and screening potential volunteers to ensure suitability for roles.
• Promote volunteer opportunities through community partnerships, relationship building with local education institutions, select corporate partners, donors, and through social media to expand the volunteer pool.
• Design and deliver comprehensive volunteer training programs, including orientation sessions, role-specific skill development, and safety protocols to equip volunteers with necessary knowledge.
• Assess volunteer skills and interests to match them with appropriate tasks and projects, creating and managing volunteer schedules to optimize staffing levels.
• Ensure compliance with legal and safety regulations, including background checks and liability waivers.
• Maintain a volunteer calendar to ensure adequate coverage for programs and events.

Volunteer Management and Retention

Event Management and Corporate Volunteer Program

Other Duties

QUALIFICATIONS and PERSONAL CHARACTERISTICS :

JOB REQUIREMENTS :

Bachelor's Degree in a related field or equivalent in experience. A minimum of 3 years' experience in an administrative capacity, with some level of exposure to volunteer or similar program coordination / implementation activities. Demonstrated ability to work in a multi-disciplinary and culturally diverse environment. Experience with volunteer management software or databases. Proficiency with Microsoft Office Suite, including Outlook, Word, SharePoint, Teams, and Excel. Familiarity with Salesforce desired.

SALARY / HOURS / BENEFITS : Starting pay for this position is $56,000 to $65,428 annually dependent on experience. This is a full-time salaried (exempt) position based on a 40-hour work week and offers partial hybrid / remote work options. MOWSF provides company-paid health, dental, vision, life and long-term disability insurance (100% paid for employee only coverage). Our 403b plan includes a 3% discretionary contribution for all eligible employees. Vacation leave accruals start at 15 days (120 hours) and we observe a total 10 holidays per year. For a full summary of employee benefits, please contact the Human Resources department.

Meals on Wheels is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation or national origin. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

For recruitment purposes in the above position, please note MOWSF will only consider DIRECT INQUIRES from independent applicants and will not respond to any recruiters or third parties representing candidates. #J-18808-Ljbffr