Vp of engineering Jobs in Aurora, CO

TextUs is the leading SMS engagement platform for sellers, recruiters, and marketers. We improve pipeline creation and conversion rates by allowing users to have more engaging, message-based conversations with consumers and candidates across their entire journey with the organization.

OVERVIEW

As the leader of the Product team, the VP Product leads the development of product strategy and delivery of features that make TextUs the category leader for SMS engagement and enable the company to meet revenue retention and growth targets. The VP Product creates these results by carrying out these responsibilities.

CORE RESPONSIBILITIES

• Strategy :   Possesses deep knowledge of email- or SMS-based sales and marketing software used by B2C companies, including in-depth understanding of the competition to set context for product innovation.Defines product strategy and roadmap working closely with the senior leadership, product, and engineering teams to enable TextUs to extend its leadership among texting.Authors Objectives and Key Results (OKRs) for Product to ensure the company is aware of its strategic objectives for the year / quarter.
• Customer / Partner Alignment :   Participates in regular meetings with prospects, customers, partners, and GTM teams to gain firsthand knowledge / empathy for our ideal customer profile (ICP) so as to ensure development of highly used / valued features.Implements and manages sustainable processes to understand customer and partner challenges / requirements and prioritizing product / feature concepts that maximize growth and net retention.Mines customer satisfaction / NPS data, support tickets, and utilization data as well as meets with dissatisfied customers in order to inform requirements analysis and prioritization.Oversee the UX Design effort in partnership with Engineering to ensure features are usable and intuitive for our customers so as to maximize NPS and net retention.
• Cross-functional Collaboration / Process Management : Works closely with Engineering to co-own a Scrum / Agile-based SDLC process. Coaches product team to manage their squads in a way that ensures product delivery that balances speed, efficiency, and quality.Balances the needs of the business with engineering efforts and technical considerations for platform scale and reliability.Understands the needs of each part of the organization to align the GTM communications / assets to meet those needs including outbound positioning, training, and enablement.Proactively raises hand when something is not working and collaborates with team to look for solutions
• Leadership : Proactively coaches / mentors the Product and UX Design teams to demonstrate a consistent commitment to their career paths and leveling up the team. Provides guidance and leadership to their peers across the organization to support the growth of the organization as a whole. Strong direct communicator (excited / dynamic).

WHO YOU ARE

EMPLOYMENT DETAILS

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INTERVIEW PROCESS

WHY TEXTUS

Our team members have a clear voice and an impact on the success of TextUs. We are a collaborative, learning and data-driven culture with an experienced and proven leadership team.

TEXTUS BENEFITS INCLUDE

TextUs does not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.