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PAYMENTS FRAUD ANALYTICS LEAD

WHAT IS THE OPPORTUNITY.

The Payments Fraud Analytics Lead is responsible for leading the development, implementation, and management of fraud prevention strategies and analytics for the organization’s payment systems. This role focuses on driving enterprise-wide fraud prevention initiatives, analyzing fraud trends, and ensuring the organization’s payment processes are secure. The Lead will oversee the creation of fraud detection models, provide strategic recommendations to senior leadership, and collaborate with cross-functional teams to mitigate risks while maintaining a seamless client experience. This position requires a high level of expertise in fraud analytics, leadership, and strategic planning.

WHAT WILL YOU DO?
· Fraud Analytics and Reporting

o Lead the analysis of large datasets to identify fraud patterns, trends, and vulnerabilities across payment systems and channels.

o Oversee the development and maintenance of advanced analytical models to assess fraud activity and recommend actionable solutions.

o Deliver executive-level reports and dashboards, highlighting fraud risks, trends, and mitigation strategies to senior leadership.

o Monitor fraud-related metrics and key performance indicators (KPIs) to ensure the effectiveness of fraud prevention strategies and recommend enhancements.

· Fraud Strategy and Rule Development

o Develop and implement enterprise-wide fraud prevention strategies for payment systems, ensuring alignment with organizational goals.

o Lead the creation, testing, and implementation of fraud detection rules and criteria to minimize fraud losses while balancing client experience.

o Evaluate fraud cases and losses holistically to identify systemic vulnerabilities and recommend preventive measures.

· Risk Management and Controls

o Collaborate with internal teams to establish and enforce fraud policies, procedures, and controls.

o Assess emerging fraud trends and provide real-time, strategic recommendations to mitigate risks to the organization and its clients.

o Drive the development of fraud prevention strategies for new products and features, ensuring risks are proactively addressed.

· Leadership and Stakeholder Collaboration

o Serve as subject matter expert on payments fraud analytics, providing insights and strategic guidance to stakeholders.

o Lead cross-functional teams, including Risk, Compliance, Technology, and Operations, to ensure fraud prevention strategies are effectively implemented.

o Oversee fraud-related projects and initiatives, ensuring timely delivery, alignment with organizational goals, and measurable outcomes.

WHAT DO YOU NEED TO SUCCEED?Required Qualifications*

• Bachelor's Degree or equivalent
• Minimum 5 years in financial services experience with deep knowledge of payment systems. Demonstrated ability to work in an enterprise wide role and to lead through influence.
• Minimum 3 years with Falcon (or comparable system) fraud strategy and rule writing
• Minimum 3 years of experience using reporting/query tools such as Brio, MS Query, MS Access, Excel, Crystal Reports or Business Objects and Falcon system/scoring.

Preferred Qualifications:

. Minimum 3 years of experience with fraud strategy development, rule writting, and advanced Analytics tools (e.g. SQL, Phyton, Tableau)

· Master’s Degree in Business Analytics, Data Science, or related fields.

· 7+ years of experience in financial services, with deep knowledge of payment systems and fraud prevention strategies.

· Experience with advanced fraud detection systems and tools (e.g., Falcon, SAS, Actimize or similar platforms).

· Strong communication and leadership skills, with the ability to present complex information to senior executives and cross-functional teams.

Skills and Competencies:

· Proficiency in data analysis tools and reporting platforms (e.g., Tableau, Alteryx, Anaconda, Snowflake).

· Ability to synthesize large quantities of data into concise presentations with sound business conclusions.

· Strong organizational and time management skills, with the ability to manage multiple priorities in a high-pressure environment.

· Flexibility to handle urgent fraud-related updates on a 24/7/365 basis, as needed.

· Demonstrated ability to lead cross-functional teams and influence stakeholders at all levels of the organization.

WHAT'S IN IT FOR YOU?CompensationStarting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and PerksAt City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.
ABOUT USSince day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENTCity National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.#CA-NW.