Warranty administrator Jobs in Wichita, KS

When applicable, Bombardier promotes flexible and hybrid work policies.

Why join us?

At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Bombardier's Benefits Program

With our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following :

Insurance plans (Dental, medical, life insurance, disability, and more)

Competitive base salary

Retirement savings plan

Employee Assistance Program

Tele Health Program

What are your contributions to the team?

Adhere to General Work Requirements

Review and analyze sales proposal to ensure that commitments for flat rates, special incentives, requirements for prepayments, early signing bonuses or any other special considerations are reflected in the invoice to the Customer and ensure Customer Project Manager is aware when necessary

Review and analyze service order discrepancies and corrective actions in SAP ensuring that work performed is adequately described to adjudicate warranty and special programs

Review and identify any labor, material, or outside service issues on work order (for example, cost / sell discrepancies, rates, discounts, cores returned, freight, and fuel) to ensure accurate billing to customer

Prepare fiscal summary and reports concerning work packages to identify margin performance on service(s) performed

Review preliminary invoices with Customer Project Manager to verify accuracy prior to sending to customer

Prepare final invoice for customer(s)

Complete process and administrative activities : electronic filing of invoice with OEM's for claims, complete work order tracking system updates and close the work order

Manage OEM invoice disputes and claims (from claim filing to resolving disputes and securing payments)

Support the research for end Customer disputed invoices including issue credits and additional billings

Monitor open and yet to be billed pipeline work orders

Adjudicate warranty programs for Bombardier

Interpret, adjudicate, prepare, and invoice Bombardier internal stakeholders and OEM(s) for service performed on customer aircraft for parts under warranty and for post warranty programs (ex. Smart Parts, Honeywell, Pratt & Whitney, and Rolls Royce)

Verify and report on customer information for example, credit limit, warranties, and extended warranty programs

Monitor open projects yet to be billed (WIP report)

Adjudicate Bombardier warranty program with customer

Interpret, prepare, and invoice Bombardier and vendors for service performed on customer aircraft and parts under warranty and post warranty programs, for example, Smart Parts, JSSI, Honeywell, Pratt & Whitney, and Rolls Royce

Process complex work packages involving, for example, multiple payers, multiple warranty programs, complex vendor warranty programs (Rolls Royce, Pratt & Whitney, Honeywell)

Prioritize, schedule, and coordinate workload and make job assignments for employees in assigned area

Provide guidance, mentoring, training, and expertise to employees in assigned area to promote acquisition of job proficiency and performance improvement for day-to-day assignments

Monitor sustaining activities, projects, and levels of customer service (e.g., performance metrics) for assigned area and report status, issues, and risks to immediate supervisor on a scheduled basis

How to thrive in this role?

You have a minimum of 2 years of experience in invoicing with SAP.

You have a minimum of 2 years of experience in aviation parts, maintenance, or aviation invoicing.

You have thorough knowledge of invoicing modules in SAP.

You have a working knowledge of aviation vocabulary.

You have thorough knowledge of vendor warranty and post warranty programs.

You have thorough knowledge of aircraft maintenance process.

You have computer skills necessary to operate word processing, spreadsheet, database, email, and web-based applications.

You have planning and organizational skills necessary to prioritize and coordinate workload within a multiple project setting.

You have strong interpersonal skills necessary to develop and maintain effective working relationships with sales team, customers, peers, management, and other departments.

Now that you can see yourself in this role, apply and join the Bombardier Team!

Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.

Job Aviation Warranty and Invoicing Analyst - Wichita

Primary Location Wichita, ADMN / MFG, Learjet

Organization Learjet Inc

Shift

Employee Status Regular

Requisition 10183 Aviation Warranty and Invoicing Analyst - Wichita