A company is looking for a Warranty Specialist II to work remotely and manage warranty claims.Key ResponsibilitiesProcess and follow through on warranty claims via the Field Claims WorkbenchNegotiate labor costs and communicate with internal and external customers regarding claimsImplement warranty claim resolutions and serve as the point of contact for post-sales inquiriesRequired QualificationsHigh School Diploma or equivalentKnowledge of basic lighting terminology and product categoriesUnderstanding of electrical codes and ability to read wiring diagramsExperience with CRM tools and Microsoft Office SuiteAbility to prioritize and manage projects effectively