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Technical Program Manager / Account Manager

CapTech is an award-winning consulting firm that collaborates with clients to achieve what's possible through the power of technology. At CapTech, we're passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country.

Job Description

The Technical Program Manager / Account Manager role at CapTech is multi-faceted by the very nature of the services we provide to our clients. Success within our diverse range of clients requires the ability to adapt and perform in a wide variety of technology-driven project environments and you will position CapTech for additional opportunities to serve clients by building deep relationships and ensuring exceptional delivery.

Specific responsibilities for the Technical Program Manager / Account Manager position may include, but are not limited to :

• Demonstrated track record of successful ability to manage large and complex consulting engagements.
• Creative thinking and seeking innovative solutions to complex technical / business problems.
• Manage the consulting engagement with responsibility for overall delivery approach, quality, and client satisfaction.
• Lead the team's staffing demands, creating right-sized, cross-functional delivery teams positioned to exceed client expectations.
• Develop and communicate integrated project plans and / or roadmaps to establish, monitor, manage, and report key milestones, risks, and deliverables.
• Identify and mitigate risks to the project delivery and support the triage and resolution of critical issues that arise throughout the project.
• Perform hands-on delivery work, including analysis, design, process engineering, and change management, as needed by the project.
• Proactively identifies and drives new opportunities to serve client's needs. Leads and / or executes proposal and SOW efforts and seeks opportunities to introduce new or additional CapTech service offerings & capabilities.
• Seeks and develops relationships with key stakeholders by immersing themselves in client culture and community events.
• Advocates for digital accessibility and inclusive design in all projects and client interactions.

Qualifications

Specific qualifications for the Senior Program Manager / Account Lead position include :

Additional Information

We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we've launched extended benefits to help meet our employees' needs.

CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our Diversity, Inclusion and Belonging efforts, click HERE.

At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.