Web content editor • philadelphia pa
We are seeking a detail-oriented and customer-focused Web Chat Agent to join our support team.In this role, you will interact with customers through live chat on our website to provide information,... Show more
LMG Staffing Solutions is partnering with a strategy, design, and digital marketing agency to identify a.This is a fully remote contract opportunity for professionals based in Colombia.This role is... Show more
Join the Pennsylvania Horticultural Society (PHS) at a pivotal moment as we prepare for our 200th Anniversary and continue to grow our impact across the Greater Philadelphia region and beyond.Named... Show more
Content Specialist  FUNCTIONAL AREA:.Marketing  REPORTS TO :  Director, Content Strategy & Thought Leadership  LOCATION:   Remote, US only  Overview  The Cont... Show more
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine.Workin... Show more
The Content Marketing Manager is responsible for developing and executing a brand's content strategy to attract, engage, and convert target audiences.Defining content goals tied to business objecti... Show more
Digital Transformation & Solutions Associate Principal Content Transformation, DCE Practice.ZS is a place where passion changes lives.As a management consulting and technology firm focused on impr... Show more
Maintains responsibility for the strategic vision, project roadmap, and operational delivery of all aspects of Subaru.Subaru's national digital presence, ensuring an exceptional digital customer ex... Show more
LMG Staffing Solutions is partnering with a strategy, design, and digital marketing agency to identify a Technical Project Manager.This is a fully remote contract opportunity for professionals base... Show more
Our marketing isn't about shouting louder-it's about telling better stories.Stories that are real, local, and meaningful.Marketing Manager – Content Creator.Digital + Paid Media Learning:.Sup... Show more
Director Of Editorial & Content.The Director of Editorial & Content is a hands-on leader responsible for shaping Temple Health's editorial vision, translating brand and business development objecti... Show more
Candidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment.Candidates not within commuting distances will be considered for remote employment.The Physi... Show more
Digital Product Content Coordinator.The Digital Product Content Coordinator is responsible for collecting, organizing, standardizing, and publishing technical product content across PEI-Genesis' di... Show more
POSITION OVERVIEWThe NBME Test Development unit is currently seeking an Editor I to join our test materials development team.The Editor I will work with volunteer subject matter experts and other s... Show more
The Office of Human Resources (OHR) IT unit is responsible for supporting OHR’s mission of collaborating with client departments to deliver quality customer service.This position will be a member o... Show more
Senior Content Marketing Specialist.Marketing Specialist House Brands Responsibilities & Expectations.This role supports the growth of Almo's house brands by ensuring best-in-class product launche... Show more
As an Acquisitions Editor for the Medical School portfolios, situated within the Medical Education and Medical Practice business unit, you have an opportunity to join an award-winning team that is ... Show more
Our content department head is going on a planned leave in the near future.Before that happens, we need a senior editor in place who can hold the line on strategy and quality while she's out, then ... Show more
The Director of Editorial & Content is a hands-on leader responsible for shaping Temple Health's editorial vision, translating brand and business development objectives into compelling, high-impact... Show more
Singer Equipment Company is not just a seller of food equipment we cultivate partnerships and amplify success.Singer isn't just a place to work; it's a place to thrive.We empower our employees, fo... Show more
The average salary range is between $ 55,120 and $ 70,637 year , with the average salary hovering around $ 61,425 year .
The average salary range is between $ 43,478 and $ 79,088 year , with the average salary hovering around $ 58,500 year .
We are seeking a detail-oriented and customer-focused Web Chat Agent to join our support team. In this role, you will interact with customers through live chat on our website to provide information, resolve issues, and ensure a seamless online experience. The ideal candidate will have excellent written communication skills, strong problem-solving abilities, and a passion for delivering outstanding customer service.
Key Responsibilities:
* Respond promptly and professionally to customer inquiries via web chat.
* Assist customers with product information, order tracking, returns, and troubleshooting.
* Maintain a positive, empathetic, and professional attitude toward customers at all times.
* Accurately document customer interactions in the support system.
* Collaborate with other departments to resolve complex customer issues.
* Identify and report trends in customer inquiries or issues to improve service quality.
Qualifications:
* High school diploma or equivalent
*
* 1+ year of experience in customer service, preferably in a web-based environment.
* Excellent typing and written communication skills.
* Ability to multitask, prioritize, and manage time effectively.
* Comfortable using chat platforms, CRM systems, and other digital tools.
Work Environment:
* Remote or on-site positions available depending on company location.
* May require evening or weekend availability based on shift scheduling.
){kind=logo}
